Workplace Solution Engineer

ALTEN; Porto; Presencial; EUR 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Professional development and growth

Resumo da oferta

ALTEN is building a large Shared Services Center in Porto and seeks a Unified Endpoint Specialist to join an international team. You will design, deploy, secure, and support endpoint management services across Windows, macOS, iOS/iPadOS and Android, ensuring compliance and scale for ~25,000 devices across 30 countries.

You will own device lifecycle, automate processes with PowerShell and Graph APIs, and collaborate with infrastructure, security, and business teams to deliver solid, compliant

Qualificações

• 5+ years of experience in endpoint management or related roles.
• Advanced English; French is a plus.
• Strong hands-on experience with Microsoft Intune and modern endpoint management.
• Solid knowledge of device lifecycle management across Windows, macOS, iOS/iPadOS and Android.
• Experience with configuration profiles, security baselines, Autopilot, BitLocker, FileVault, MDM/MAM and compliance policies.
• Strong scripting and automation skills with PowerShell, Graph API, and related tools.
• Excellent documentation and collaboration skills.

Responsabilidades

• Design, deploy, secure, and support endpoint management services using Microsoft Intune.
• Manage complete device lifecycle: enrolment, provisioning, configuration, compliance, support, retirement, refresh.
• Ensure endpoint services are scalable, secure, and aligned with global standards.
• Manage Windows endpoints: config profiles, security baselines, update policies, Autopilot, BitLocker.
• Manage macOS devices: enrollment, FileVault, app deployment, and compliance.
• Manage iOS/iPadOS and Android devices across platforms.
• Implement and maintain MDM/MAM and policy protection; package and deploy apps across platforms.
• Develop scripts and automation using PowerShell and Graph APIs.
• Automate administration, reporting, compliance, inventory, deployment, and policy management.
• Implement endpoint security controls: encryption, patching, vulnerability remediation.
• Support compliance management, conditional access, and device posture enforcement.
• Troubleshoot complex issues; create and maintain runbooks and documentation.

Conhecimentos

Endpoint management

PowerShell scripting

Microsoft Intune expertise

Cloud APIs

Multicultural teamwork

Formação académica

Bachelor's degree or equivalent

Ferramentas

Microsoft Intune

PowerShell

Microsoft Graph

Autopilot

BitLocker

FileVault

MDM

Policy management

Conditional Access

Descrição da oferta de emprego

ALTEN is a multinational group created more than 30 years ago, specialized in consulting services, information technology and engineering services to the main companies in the market. We achieved a turnover of more than 4.14 billion euros in 2025 and now have 57,700 employees, 88% of whom are consulting engineers.

ABOUT PORTO & POSITION:

To support our European intensive growth, the Group has decided to build a large Shared Services Center based in Porto. In this context, we are seeking a Unified Endpoint Specialist to join our international and multicultural team.

This role is key in designing, deploying, securing, and supporting endpoint management services across a large international environment. You will be responsible for managing Microsoft Intune-based endpoint services across Windows, macOS, mobile phones, and tablets, ensuring devices and applications remain compliant, secure, and operational at scale.

Working closely with infrastructure, security, support, and business teams, you will translate operational needs into technical solutions, standardized processes, and clear documentation for an environment of approximately 25,000 devices across 30 countries.

KEY RESPONSIBILITIES:

• Design, deploy, secure, and support endpoint management services using Microsoft Intune,
• Manage the complete device lifecycle, including enrolment, provisioning, configuration, compliance, support, retirement, and refresh,
• Ensure endpoint services are scalable, secure, reliable, and aligned with global enterprise standards,
• Manage Windows endpoints, including configuration profiles, security baselines, update policies, Autopilot, BitLocker, and endpoint protection,
• Manage macOS devices, including enrollment methods, configuration profiles, FileVault, application deployment, and compliance enforcement,
• Manage mobile devices and tablets across iOS/iPadOS and Android platforms,
• Implement and maintain MDM, MAM, application protection, and corporate access policies; Package, deploy, update, test, and troubleshoot applications across Windows, macOS, iOS/iPadOS, and Android,
• Develop and maintain scripts, connectors, and automation workflows using PowerShell, Microsoft Graph, and related APIs,
• Automate administration, reporting, compliance controls, device inventory, application deployment, policy management, and operational processes at scale,
• Implement endpoint security controls such as encryption, configuration hardening, patching, and vulnerability remediation,
• Support compliance management, conditional access integration, security policies, and device posture enforcement,
• Troubleshoot complex technical issues related to devices, applications, enrollment, policies, and user experience,
• Create and maintain technical documentation, procedures, standards, runbooks, and support materials.

This description considers the main responsibilities; it is not exhaustive.

PROFILE:

• Around 5+ years of experience in related roles,
• English advanced and French is a plus,
• Strong hands-on experience in Microsoft Intune and modern endpoint management,
• Solid knowledge of device lifecycle management across Windows, macOS, iOS/iPadOS, and Android,
• Experience with configuration profiles, security baselines, Autopilot, BitLocker, FileVault, MDM, MAM, app protection, and compliance policies,
• Strong application packaging, deployment, update, testing, and troubleshooting skills across multiple platforms,
• Good understanding of endpoint security, conditional access, encryption, patching, vulnerability remediation, and device posture enforcement,
• Strong scripting and automation skills, especially with PowerShell, Microsoft Graph, and related APIs,
• Ability to troubleshoot complex technical issues related to devices, applications, enrollment, policies, and user experience,
• Good documentation skills, including procedures, standards, technical runbooks, and support materials,
• Analytical, structured, and solution-oriented mindset,
• Strong communication and collaboration skills, with the ability to work with infrastructure, security, support, vendors, and business teams,
• Customer-oriented mindset with focus on service quality, reliability, compliance, and user experience,
• Ability to work autonomously in a large-scale, multicultural, and international environment,
• Clear ownership mindset, attention to detail, and commitment to operational excellence.

PERKS:

• Health insurance,
• Professional development and growth opportunities.

At Alten group a strong culture of respect, ethics and compliance exists since the company was founded. Here you will find principles of diversity and professional equality at the heart of the Group's HR policy. Alten group is also recognized, certified, and labelled for its responsible practices to control environmental impact, as well as the safety and well-being of our employees.

Are you the one we are looking for?