We are looking for a Senior Windows System Administrator to support infrastructure operations in the banking sector. This role is based in Porto, with a hybrid working model, and focuses on server administration, incident management, service continuity, operational stability and infrastructure standardization across complex enterprise environments.
WHAT YOU WILL DO
- - Provide Level 2 and Level 3 support for Windows Server environments, ensuring operational continuity and timely resolution of incidents, problems and service requests.
- - Manage infrastructure activities through ITIL-based processes, including incidents, problems, changes, planned operations and service quality follow-up.
- - Support the installation, configuration, maintenance and troubleshooting of physical and virtual servers.
- - Deploy applications, patches and updates using MECM or SCCM, contributing to industrialization and operational efficiency.
- - Analyze infrastructure issues, identify operational risks, escalête when required and support the implementation of corrective actions.
- - Monitor systems, contribute to service oversight and help maintain managed assets in operational condition.
- - Assist in the design, implementation and maintenance of services within the infrastructure scope.
- - Create and maintain technical documentation, operational procedures and support materials.
- - Apply security best practices and ensure infrastructure consistency with defined standards and service requirements.
- - Participate in disaster recovery, technical interventions and operational constraints when required.
- - Support storage migration and implementation activities involving enterprise storage solutions.
WHAT WE ARE LOOKING FOR
- - 6 to 9 years of professional experience in systems administration, with strong exposure to complex enterprise infrastructure environments.
- - Degree or technical background in Computer Science, Information Systems or a related field.
- - Strong experience in Windows system administration, with additional knowledge of Linux environments.
- - Professional working proficiency in English.
- - Good communication, organization, analysis and problem-solving skills.
- - Collaborative, adaptable and solution-oriented mindset, with the ability to work in multicultural teams.
- - Availability for occasional weekend technical support and punctual work on holidays when required.
TECHNICAL SKILLS
- - Windows Server 2019, 2022 and 2025
- - VMware vCenter
- - MECM and SCCM
- - PowerShell scripting
- - Active Directory, GPO, DNS and DHCP
- - SAN and NAS storage technologies
- - NetApp storage solutions
- - Network protocols, firewalls and load balancing concepts
- - Enterprise monitoring tools, preferably Zabbix
- - ITIL-based incident, problem and change management
- - Disaster recovery practices
- - Infrastructure security best practices
NICE TO HAVE
- - Professional working proficiency in French.
- - Experience with NetApp storage migration and implementation.
- - Experience improving automation scripts or operational support tools.
WHAT WE OFFER
- - Private health insurance from day one, with optional family extension.
- - Confidential psychological support, content and live sessions through our mental health support partnership.
- - Continuous learning and certification support to strengthen long-term capability development.
- - Flexibility whenever the role and project context allow it.
- - Childcare vouchers and practical support measures designed to support personal and professional balance.
- - Team moments, shared milestones and close leadership presence.
- - Upskilling opportunities in information security, quality management and cybersecurity best practices.
EQUAL OPPORTUNITY
Hexa is committed to equal opportunity and inclusive recruitment. We value different backgrounds, perspectives and experiences, and we align our practices with the principles of the Portuguese Diversity Charter.
HEXA LIFE
At Hexa, we are all Builders. You will join a collaborative environment based on honesty, mutual support and agility, where people are encouraged to contribute, learn, improve and build meaningful solutions together.