Warranty & Chargeback Specialist — Audit & RPA (Hybrid)

Randstad Portugal; Lisboa; Híbrido; EUR 20 000 - 40 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Home office policy of 2 days/week

Additional days off on Dec 24th and 31st

Birthday off

Referral Bonus

Life Insurance

Health Insurance extended to family members

Resumo da oferta

Join a forward-thinking team at a leading automotive company as a Warranty Specialist, focusing on chargeback and claim correction. This role is pivotal in enhancing customer experience by ensuring effective warranty process handling and continuous improvement of chargeback processes through technology. You'll work in a dynamic environment that values innovation and teamwork, with opportunities for career advancement. If you're detail-oriented and enjoy collaborating in a vibrant team, this position offers an exciting chance to make a significant impact in the automotive sector.

Qualificações

• Business background, preferably in studies or apprenticeship.
• Experience in optimizing processes with RPA is ideal.

Responsabilidades

• Identify deviations in warranty processes and improve chargeback processes.
• Monitor claims and manage adjustments based on defined criteria.

Conhecimentos

Analytical Skills

Attention to Detail

Teamwork Skills

Process Optimization

Fluent English

Formação académica

Business Studies or Apprenticeship

Ferramentas

SAP

Microsoft Office

RPA Technology

Descrição da oferta de emprego

Join a forward-thinking team at a leading automotive company as a Warranty Specialist, focusing on chargeback and claim correction. This role is pivotal in enhancing customer experience by ensuring effective warranty process handling and continuous improvement of chargeback processes through technology. You'll work in a dynamic environment that values innovation and teamwork, with opportunities for career advancement. If you're detail-oriented and enjoy collaborating in a vibrant team, this position offers an exciting chance to make a significant impact in the automotive sector.