Waiter/Waitress

Hospitaliti; Lisboa; On-site; EUR 15,000 - 21,000; Full time

Benefits offered by this job

Uniforms provided

Complimentary meals

Medical insurance

Employee travel program

Discounts

Gym on-site

Job summary

Four Seasons Hotel Ritz Lisbon is seeking a dynamic and enthusiastic Waiter/Waitress to join our Food & Beverage team in Lisbon. You will deliver exceptional service, guiding guests through the menu with recommendations and ensuring a memorable dining experience that reflects our luxury standards.

The ideal candidate has at least 1 year in luxury hospitality, strong interpersonal skills, and fluency in Portuguese and English.

Qualifications

• High School Diploma or equivalent experience.
• Minimum 1 year in a similar role within a luxury hotel or high-end restaurant.
• Strong interpersonal skills and attention to detail in a fast-paced, team-oriented environment.
• Fluency in Portuguese and English (reading, writing, speaking).
• Passion for guest interaction and anticipating guest needs.
• EU passport or legal right to work in Portugal.

Responsibilities

• Provide attentive and personalized food and beverage service to guests.
• Guide guests through the menu with recommendations and answer questions about food, wine, and cocktails.
• Ensure tables are properly set up and maintained throughout service.
• Maintain cleanliness and organization of service areas.
• Deliver a seamless dining experience reflecting Four Seasons standards.
• Coordinate with kitchen for special requests and guest needs.

Skills

Interpersonal skills

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Job description

Four Seasons Hotel Ritz Lisbon is hiring through Hosco in Lisbon.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Lisbon’s most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art‑deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin‑starred gastronomic experience at CURA restaurant.

About the role

We are seeking a dynamic and enthusiastic Waiter / Waitress to join our Food & Beverage team. In this role you will deliver exceptional service, ensuring guests enjoy a memorable dining experience that reflects the restaurant’s and hotel’s standards.

What You Will Do

• Providing an attentive and personalized food and beverage service to guests.
• Confidently guiding guests through the menu, offering recommendations and answering any questions about food, wine, and cocktail selections.
• Ensuring tables are properly set up and maintained throughout service.
• Maintaining cleanliness and organization of the service areas.
• Delivering a seamless and engaging dining experience that reflects the Four Seasons standards of excellence.
• Anticipate guest needs and coordinate with the kitchen for special requests.
• Collaborate with stewarding, culinary, and housekeeping teams for seamless service.
• Operate tea/coffee equipment and maintain guest history records.
• Follow all safety and hygiene protocols.
• Assist with service across various hotel outlets, events, and in‑room dining.

What You Bring

• High School Diploma or equivalent experience.
• A minimum of 1 year of experience in a similar role within a luxury hotel or high‑end restaurant environment.
• Strong interpersonal skills, attention to detail, and ability to work in a fast‑paced, team‑oriented environment.
• Reading, writing and oral proficiency both in Portuguese and English.
• Passion to interact with guests and employees in a gentle and courteous way;
• Anticipate guest needs, ensuring satisfaction and respond appropriately to guest requests;
• Candidates must hold an EU passport or have the legal right to work in Portugal;
• Availability to work flexible scheduling.

What we offer

• Competitive compensation package.
• Statutory vacation allowance plus one additional day of paid leave.
• Outstanding training programs and career development opportunities, including enriching international taskforce opportunities.
• Employee travel program with complimentary stays at Four Seasons properties worldwide.
• Provision of employee uniforms.
• Complimentary meals at our much‑loved Sabores Employee Restaurant.
• A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones.
• Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on‑site doctor for preventive care.
• Exclusive retail, spa, and food & beverage discounts within the hotel.
• Access to a modern, fully equipped employee on‑site gym.
• Full access to the FS Benefits platform.

Experience in the hospitality industry is preferred.

Please see the full vacancy for the benefits offered by Four Seasons Hotel Ritz Lisbon.