Restaurant Director

Four Seasons; Lisboa; On-site; EUR 42,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation package

Statutory vacation + 1 extra paid day

International career development and培训

Employee travel program

Uniforms provided

Free meals at Sabores Employee Kitchen

Medical insurance with option for 가족

Retail, spa, and F&B discounts

On-site gym access

Job summary

Four Seasons Lisbon is seeking an experienced Food & Beverage Manager to lead daily restaurant operations and drive excellence in service, knowledge, and guest engagement.

You will partner with leadership to develop menus, marketing strategies, and ensure financial success while maintaining the highest standards of quality and hospitality. Fluent Portuguese and English are required, with flexibility for shifts and holidays.

Qualifications

• Minimum 3–5 years of Food & Beverage management experience with a bachelor’s degree.
• Extensive restaurant leadership experience in luxury hotels or restaurant groups.
• Strong financial acumen including budgeting, forecasting, and cost-control expertise.
• Hands-on, proactive approach with ownership mindset.
• Creative mindset with focus on guest experiences and industry trends.
• Excellent communication and interpersonal skills in a fast-paced environment.
• Fluency in Portuguese and English is required.
• Flexibility to work varied schedules and holidays.

Responsibilities

• Lead all aspects of team management, including hiring, training, and performance evaluations to build a high-performing guest-centric team.
• Collaborate on menu development, marketing strategies, and addressing guest feedback to enhance the experience.
• Drive financial performance through forecasting, payroll, budgeting, and cost control.
• Control costs via scheduling, purchasing, and inventory management.
• Maintain high service standards and operational excellence across the restaurant.

Skills

Restaurant leadership

Budgeting

Forecasting

Guest engagement

Communication

Problem solving

Portuguese (PT)

English

Team management

Adaptability

Education

Bachelor’s degree in Hospitality or related

Job description

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

About the location:
Lisbon’s most iconic address. Located in the heart of Lisbon, our historic Hotel wears the cultural heart and soul of Portugal on its sleeve. Inside, art-deco sensibilities mingle with an updated Louis XVI style, and a collection of important contemporary local artwork fills our halls. Outside, views of the city’s rolling hills and brightly tiled exteriors spread out before you. After spending the day exploring the city sights, many just steps from the Hotel, we invite you for a seasonally inspired, Michelin-starred gastronomic experience at CURA restaurant.

About The Role

This role ensures the delivery of an exceptional experience that aligns with Four Seasons’ standards of service and quality.
You will manage daily operations of the restaurant and maintain high standards of product knowledge, consistency, and guest engagement. Working closely with the Assistants and Director of Food & Beverage and other Managers, you will play a key role in driving the success of the food and beverage while fostering a culture of excellence and collaboration within the team.

What You Will Do

• Lead all aspects of team management, including hiring, training, supervising, and conducting performance evaluations to build a high-performing, guest-focused team.
• Collaborate with culinary and F&B leadership on menu development, marketing strategies, and addressing guest feedback to enhance overall experience.
• Drive financial performance through revenue forecasting, payroll preparation, cost control, and implementing strategies to improve profitability.
• Control costs through effective scheduling, budgeting, purchasing decisions, and inventory management
• Implement and monitor cost control measures
• Observe operations and make recommendations for improvements in facilities and equipment as needed
• Maintain high visibility within the operation
• Provide recognition and motivate team members
• Handle special requests with dedication to ensuring an attentive and distinctive guest experience
• Ensure operational excellence by maintaining consistent service standards, anticipating supply needs, and monitoring the condition of facilities and equipment.
• Act as a guest relations ambassador, promoting positive public relations and resolving complaints with professionalism and care.

What You Bring

• Minimum of 3 to 5 years of relevant experience Food & Beverage management, supported by a bachelor’s degree.
• Extensive restaurant leadership experience in luxury hotels, stand-alone restaurants, or restaurant groups
• Strong financial and analytical acumen, including budgeting, forecasting, and cost-control expertise.
• Hands-on, solution-oriented approach with a proactive, can-do attitude and ability to take ownership of tasks.
• Creative and entrepreneurial mindset, bringing flair and innovation to enhance guest experiences and stay ahead of industry trends.
• Exceptional communication and interpersonal skills and the ability to thrive in a fast-paced, high-standard environment.
• Integrity and passion for hospitality, committed to delivering outstanding guest service and maintaining excellence in every detail.
• Strong knowledge of wines, spirits, and mixology, with a passion for innovation and hospitality.
• Excellent leadership, organizational, and communication skills.
• Ability to manage costs, inventory, and supplier relations effectively.
• Flexibility, adaptability, and the ability to perform under pressure in a fast-paced environment.
• A genuine passion for service excellence and creating memorable guest experiences.
• Fluent level of Portuguese and English is required.
• Must hold authorization to work in a European country.
• Willing to work a flexible schedule and holidays.

What We Offer

• Competitive compensation package.
• Statutory vacation allowance plus one additional day of paid leave.
• Outstanding training programs and career development opportunities, including enriching international taskforce opportunities.
• Employee travel program with complimentary stays at Four Seasons properties worldwide.
• Provision of employee uniforms.
• Complimentary meals at our much-loved Sabores Employee Restaurant.
• A birthday cake prepared especially for you by our renowned Pastry Team for you to celebrate with your loved ones.
• Comprehensive medical insurance, with the option to extend coverage to family members, plus access to an on-site doctor for preventive care.
• Exclusive retail, spa, and food & beverage discounts within the hotel.
• Access to a modern, fully equipped employee on-site gym.
• Full access to the FS Benefits platform.