VoIP Engineer: Hybrid Work, Global Projects, Growth

Capgemini Engineering; Lisboa; Híbrido; EUR 35 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Life insurance

Hybrid work

Career growth

Training & certs

Referral bonus

Great offices

Resumo da oferta

Capgemini Engineering is seeking a VoIP operations specialist to support and optimize voice platforms. You will monitor performance, troubleshoot SIP signaling and SBC interconnections, and work with Oracle/Huawei/BroadSoft/CISCO ecosystems to ensure reliable telecom services.

The role requires hands-on experience with Huawei/Oracle SBCs, IP networking, and load balancing, with a collaborative, cross-functional approach. Hybrid work and international projects are offered.

Qualificações

• Experience operating and supporting VoIP services and platforms.
• Knowledge of SIP signaling, voice routing and VoIP interconnection.
• Experience with Oracle/Huawei SBC environments and BroadSoft/CISCO voice platforms.
• Familiarity with Huawei NGN and Ericsson MPS platforms.
• Understanding IP networking, Cisco/Huawei/Linux environments.
• Experience with A10 Load Balancers and DNS services.

Responsabilidades

• Operate and support VoIP platforms and voice services.
• Monitor service performance and ensure platform availability and stability.
• Troubleshoot and resolve SIP signaling, SBC, voice routing and interconnections incidents.
• Support Oracle SBC, Huawei SBC, BroadSoft/CISCO, Huawei NGN and Ericsson MPS platforms.
• Analyze alarms, logs and traces to identify issues and resolve service defects.
• Collaborate with cross-functional teams to ensure service continuity and incident resolution.
• Participate in maintenance, upgrades and service implementation activities.
• Maintain operational documentation and contribute to continuous service improvement.

Conhecimentos

VoIP operations

SIP signaling

Voice routing

Network troubleshooting

English fluency

Spanish (basic)

Ferramentas

Oracle SBC

Huawei SBC

BroadSoft/CISCO

Huawei NGN

Ericsson MPS

A10 Load Balancers

DNS services

Descrição da oferta de emprego

Capgemini Engineering is seeking a VoIP operations specialist to support and optimize voice platforms. You will monitor performance, troubleshoot SIP signaling and SBC interconnections, and work with Oracle/Huawei/BroadSoft/CISCO ecosystems to ensure reliable telecom services.

The role requires hands-on experience with Huawei/Oracle SBCs, IP networking, and load balancing, with a collaborative, cross-functional approach. Hybrid work and international projects are offered.