VoIP Platform Engineer | SIP, SBCs & Global Networks

Capgemini Engineering; Portugal; Presencial; EUR 35 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health and life insurance

Referral bonuses

Great office locations

Training and certifications

Resumo da oferta

Capgemini Engineering in Portugal is seeking a skilled VoIP Operations Specialist to join a global engineering services team. You will operate and support complex voice platforms, monitor performance, and ensure service stability across carriers and interconnections.

You'll work with Oracle SBC, Huawei SBC, BroadSoft/CISCO, Huawei NGN, and Ericsson MPS environments, applying strong problem-solving skills to incidents, maintenance, and continuous service improvement.

Qualificações

• Experience in the operation and support of VoIP services and platforms.
• Knowledge of SIP signaling, voice routing, and VoIP interconnection services.
• Experience with Oracle SBC and Huawei SBC environments.
• Familiarity with BroadSoft/CISCO voice platforms.
• Knowledge of Huawei NGN and Ericsson MPS platforms.
• Understanding of IP networking technologies, including Cisco, Huawei, and Linux environments.
• Experience with A10 Load Balancers and DNS services supporting voice infrastructures.
• Strong troubleshooting and analytical skills.
• Experience in telecom service provider environments.
• Fluent in English; basic Spanish is desirable.

Responsabilidades

• Operate and support VoIP platforms and voice services.
• Monitor service performance and ensure platform availability and stability.
• Troubleshoot and resolve incidents related to SIP signaling, SBCs, voice routing, and service interconnections.
• Support Oracle SBC, Huawei SBC, BroadSoft/CISCO, Huawei NGN, and Ericsson MPS platforms.
• Analyze alarms, logs, and traces to identify and resolve service issues.
• Collaborate with cross-functional teams to support service continuity and incident resolution.
• Participate in maintenance, upgrades, and service implementation activities.
• Maintain operational documentation and contribute to continuous service improvement initiatives.

Conhecimentos

VoIP operations

SIP signaling

Oracle SBC

Huawei SBC

BroadSoft/CISCO

Huawei NGN

Ericsson MPS

IP networking

A10 Load Balancers

DNS services

Troubleshooting

Telecom environment

English fluency

Spanish desirable

Descrição da oferta de emprego

Capgemini Engineering in Portugal is seeking a skilled VoIP Operations Specialist to join a global engineering services team. You will operate and support complex voice platforms, monitor performance, and ensure service stability across carriers and interconnections.

You'll work with Oracle SBC, Huawei SBC, BroadSoft/CISCO, Huawei NGN, and Ericsson MPS environments, applying strong problem-solving skills to incidents, maintenance, and continuous service improvement.