Virtual Travel Customer Service

Elevationtravelpartners; Faro; Presencial; EUR 24 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work flexibility

Training provided

Ongoing team support

Professional development opportunities

Access to travel-related perks

Resumo da oferta

A travel service company is looking for a Virtual Travel Customer Service professional to assist clients with their trip preparation and support during their travels. Responsibilities include helping with itinerary changes, providing destination information, and resolving issues to ensure a great customer experience. The ideal candidate should have a friendly communication style, be reliable and organized, and have an interest in travel. This position offers remote work flexibility and professional development opportunities.

Qualificações

• Friendly and professional communication style.
• Experience in customer support or service-oriented roles is preferred.
• Reliable and organized with ability to manage multiple tasks.
• Comfortable using online tools and learning new systems.

Responsabilidades

• Assist clients through email, chat, and phone.
• Help with itinerary changes and general travel questions.
• Provide information about destinations and travel guidelines.
• Follow up with travelers before their departure.
• Resolve concerns while maintaining a positive customer experience.

Conhecimentos

Friendly communication style

Customer support experience

Reliability

Organization

Comfortable using online tools

Interest in travel

Descrição da oferta de emprego

We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared.

Key Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Ideal Candidate

• Friendly and professional communication style
• Customer support experience preferred
• Reliable and organized
• Comfortable using online tools and learning new systems
• Interest in travel and client satisfaction

What We Offer

• Remote work flexibility
• Training provided
• Ongoing team support
• Professional development opportunities
• Access to travel-related perks