Ukrainian Speaking Content Reviewer

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Relocation support

Company lodging

NIF/tax ID assistance

Job summary

A Cross Border Talents procura um Revisor de Conteúdos que fale ucraniano para o nosso escritório em Lisboa, Portugal. A função é 100% no local e exige residência atual em Portugal.

Você analisará conteúdos, aplicará políticas da plataforma e apoiará a prevenção de conteúdo nocivo. Oferecemos salário base mensal de 1.237€ brutos, contrato integral e suporte de relocação para quem se mudar para Lisboa.

Qualifications

• Ucraniano fluente é obrigatório; inglês strong (nível B2) para formação e comunicações internas.
• Cidadania da UE, permissão de residência válida (Título de Residência) ou estatuto de refugiado exigidos.
• Disposição para trabalhar em turnos e manter performance em horários variáveis.
• Experiência prévia em moderação de conteúdos é valorizada, com treino pago.

Responsibilities

• Avaliar conteúdos de utilizadores segundo as diretrizes da plataforma.
• Detectar e atuar contra conteúdos perigosos ou que violem políticas.
• Resolver tickets escalados sobre uso indevido do sistema e segurança de contas.
• Alcançar KPIs de rapidez, volume e qualidade com equilíbrio entre empatia e imparcialidade.

Skills

Ukrainian Fluent

English B2+

Job description

Ukrainian Speaking Content Reviewer

Empresa : Cross Border Talents Tipo de Emprego : Periodo Integral Lisbon Portugal

Descrição do Emprego - Ukrainian Speaking Content Reviewer

100% on-site at our Lisbon, Portugal office. Applicants must currently reside within Portugal to be eligible.

Opportunity Overview

Ready to advance your career internationally in sunny Lisbon? We are searching for results-driven, Ukrainian-fluent professionals to join our international operations hub.

Your primary focus as a team member will be protecting the global user base of a leading social media platform. Working alongside dedicated peers, you will help foster a secure, respectful, and enjoyable digital environment for millions of users every day.

Terms & Work Pattern

• Monthly Base: €1,237 gross (distributed over 12 monthly payments).


• Working Commitment: Standard 40-hour work week across 5 days.


• Operational Hours: Shift patterns rotate between 07:00 and 24:00 (Midnight), Monday through Sunday.

Core Responsibilities

As a Content Analyst, you will uphold network policies and protect user safety through the following daily duties:

• Content Assessment: Analyze user-generated material—including profiles, posts, photos, and video assets—against strict platform guidelines.


• Threat Prevention: Detect and take action against hazardous, deceptive, or policy-breaching content to shield the community from digital harm.


• Escalated Ticket Resolution: Deep-dive into complex user reports concerning system misuse, account security, and rule violations with meticulous accuracy.


• KPI Success: Balance empathy with impartiality while consistently hitting operational targets for speed, volume, and quality.

Candidate Profile

• Language Requirements: Fluent command of Ukrainian, alongside strong English proficiency (minimum B2 level) for corporate training and internal channels.


• Work Authorization: EU citizenship, a valid Portuguese Residence Permit (Título de Residência), or official Refugee Status documentation is required.


• Resilience: Open to evaluating sensitive online material and capable of maintaining performance across flexible shift patterns.


• Bonus Background: Previous experience in trust & safety, content moderation, or customer care is a plus, though full paid training is provided.

In-Country Relocation Support

For employees moving to Lisbon from other areas of Portugal, we offer a dedicated relocation package:

• Travel Allowance: Coverage for your initial travel costs to Lisbon.


• Company Lodging: A private bedroom in a modern, shared company apartment available from day one.


• Administrative Assistance: One-on-one help updating your Portuguese tax ID (NIF), social security records, and residential address.

Benefits & Workplace Culture

• Career Advancement: Strong commitment to promoting internally, helping front-line staff move into Quality Assurance, Corporate Training, or Leadership.


• Comprehensive Care: Private health insurance, mental health support programs, and wellness benefits.


• Global Hub: Work in a high-tech corporate facility alongside colleagues from over 50 nations.


• Lifestyle Perks: Free Portuguese language classes, company sports teams, surfing excursions, and social events.


• Employment Stability: Consistent monthly earnings backed by a prestigious global brand.