Turkish Customer Support Specialist – Lisbon (On-site)

FH Collective Academy; Lisboa; Sur place; EUR 22 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Paid training

Private health insurance

Career growth

Dynamic multicultural environment

Résumé du poste

FH Collective Academy in Lisbon is seeking a Turkish-speaking Customer Service Representative to join our on-site team. You will provide multi-channel support to customers, resolve inquiries, and help maintain high service standards within an international brand.

Fluent Turkish and solid English are required, along with EU citizenship or Portuguese work permit. The role offers paid training, private health insurance, and a dynamic multicultural environment in Lisbon.

Qualifications

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or Portuguese work permit is mandatory.
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

Responsabilités

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Connaissances

Turkish language

English (B2)

Description du poste

FH Collective Academy in Lisbon is seeking a Turkish-speaking Customer Service Representative to join our on-site team. You will provide multi-channel support to customers, resolve inquiries, and help maintain high service standards within an international brand.

Fluent Turkish and solid English are required, along with EU citizenship or Portuguese work permit. The role offers paid training, private health insurance, and a dynamic multicultural environment in Lisbon.