Turkish Customer Service Representative

FH Collective Academy; Lisboa; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Paid training

Private health insurance

Career growth

Dynamic multicultural environment

Job summary

FH Collective Academy in Lisbon is seeking a Turkish-speaking Customer Service Representative to join our on-site team. You will provide multi-channel support to customers, resolve inquiries, and help maintain high service standards within an international brand.

Fluent Turkish and solid English are required, along with EU citizenship or Portuguese work permit. The role offers paid training, private health insurance, and a dynamic multicultural environment in Lisbon.

Qualifications

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or Portuguese work permit is mandatory.
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Skills

Turkish language

English (B2)

Job description

Turkish Customer Service Representative | On-site | Lisbon, Portugal

Are you a Turkish speaker looking to build an international career in Portugal?

Join a global customer experience team in Lisbon and work in a dynamic, multicultural environment while supporting customers for a leading international brand.

Location

Lisbon, Portugal (On-site)

Your Responsibilities

• Provide customer support via phone, email, and chat.
• Resolve customer inquiries efficiently and professionally.
• Deliver an outstanding customer experience.
• Accurately document customer interactions.
• Work closely with an international team to achieve service goals.

Requirements

• Native or fluent Turkish (C1/C2).
• English level B2 or higher.
• EU Citizenship or a valid Portuguese Work Permit (mandatory).
• Excellent communication and problem-solving skills.
• Customer-oriented mindset.

What We Offer

• Competitive salary and benefits package.
• Paid training.
• Private health insurance.
• Career growth opportunities within an international company.
• Dynamic and multicultural working environment.