Travel Support Specialist - Multilingual (Hebrew/English) Onsite

BlueView Talent; Lisboa; On-site; EUR 15,000 - 26,000; Full time

Benefits offered by this job

Meal Allowance

Health and Life Insurance

Relocation Package

Onsite Work

Job summary

BlueView Talent is hosting a Customer Specialist position in Lisbon to deliver high-quality support across orders, accounts, products, and services. You will engage customers via phone, email, chat, and digital channels, ensuring a smooth, positive experience end-to-end.

Fluent Hebrew and English, EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset are required. The role offers a competitive salary, meal allowance, health and life insurance, relocation assistance,

Qualifications

• Fluent in Hebrew (C1/C2) and English (B2) to communicate with customers.
• EU citizenship or valid Portuguese residency.
• Willingness to learn and grow in the Travel field.

Responsibilities

• Provide professional, friendly customer support across phone, email, chat, and digital channels.
• Assist customers with questions regarding orders, deliveries, payments, accounts, products, and services.
• Identify customer needs and provide clear, accurate, and relevant information.
• Document customer interactions, requests, and resolutions accurately in internal systems.
• Collaborate with internal teams to ensure customer issues are resolved efficiently and identify recurring issues for improvements.

Skills

Analytical skills

Creative thinking

Communication

Job description

BlueView Talent is hosting a Customer Specialist position in Lisbon to deliver high-quality support across orders, accounts, products, and services. You will engage customers via phone, email, chat, and digital channels, ensuring a smooth, positive experience end-to-end.

Fluent Hebrew and English, EU citizenship or Portuguese residency, and a proactive, detail-oriented mindset are required. The role offers a competitive salary, meal allowance, health and life insurance, relocation assistance,