Travel Advisor for SAS with Danish

Concentrix; Porto; Presencial; EUR 8100 - 12 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

SAS fare discounts

Equal opportunities for all

Fully paid 2-month training program

Diverse international environment

Coaching and mentoring support

Modern office in Warsaw

Resumo da oferta

SAS Nordic is seeking a Travel Advisor to support premium customers from our Warsaw office. You will handle travel inquiries, assist with ticket purchases and payments, and help resolve travel issues.

You will communicate with customers via calls and chat, and work to build enduring relationships while maintaining accuracy and attentiveness in every interaction.

Qualificações

• Danish language fluency at C1 level required for written and spoken communication.
• Excellent command of English at B2 level or higher.
• Collaborative and helpful mindset for customer support roles.
• Strong listening and clear communication skills with precision.

Responsabilidades

• Be the first contact point for premium travel inquiries.
• Assist in purchasing airline tickets and processing payments.
• Support customers with travel-related difficulties and changes.
• Assist passengers via calls and chat channels.
• Build trust by fostering long-term relationships with customers.

Conhecimentos

Danish (C1)

English (B2)

Descrição da oferta de emprego

Travel Advisor for Nordic Premium Airline SAS with Danish

Job Description

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.
• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.