Premium Travel Advisor - Danish & English Support (Warsaw)

Concentrix; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted SAS fares

2-month paid training program

International work environment

Coaching & mentoring

Modern Warsaw office

Resumo da oferta

SAS is seeking a Travel Advisor to handle premium travel inquiries for our Nordic customers. The role requires fluent Danish (C1) and English (B2), with responsibilities including ticket purchases, payment handling, and assisting travelers via calls or chat from our Warsaw office.

You will build trust with customers, resolve travel issues, and maintain a high standard of service in an international, diverse environment.

Qualificações

• Fluent in Danish (C1) and English (B2).
• Customer-focused with collaborative spirit.
• Excellent communication, listening, and precision.
• Willing to work from our Warsaw office.

Responsabilidades

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Conhecimentos

Danish (C1)

English (B2)

Descrição da oferta de emprego

SAS is seeking a Travel Advisor to handle premium travel inquiries for our Nordic customers. The role requires fluent Danish (C1) and English (B2), with responsibilities including ticket purchases, payment handling, and assisting travelers via calls or chat from our Warsaw office.

You will build trust with customers, resolve travel issues, and maintain a high standard of service in an international, diverse environment.