Travel Advisor for SAS with Danish

Concentrix; Lisboa; Presencial; EUR 14 000 - 17 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discounted SAS fares

2-month paid training program

International work environment

Coaching & mentoring

Modern Warsaw office

Resumo da oferta

SAS is seeking a Travel Advisor to handle premium travel inquiries for our Nordic customers. The role requires fluent Danish (C1) and English (B2), with responsibilities including ticket purchases, payment handling, and assisting travelers via calls or chat from our Warsaw office.

You will build trust with customers, resolve travel issues, and maintain a high standard of service in an international, diverse environment.

Qualificações

• Fluent in Danish (C1) and English (B2).
• Customer-focused with collaborative spirit.
• Excellent communication, listening, and precision.
• Willing to work from our Warsaw office.

Responsabilidades

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls / chat.
• Foster enduring relationships with customers for building trust.

Conhecimentos

Danish (C1)

English (B2)

Descrição da oferta de emprego

Travel Advisor for Nordic Premium Airline SAS with Danish

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Enjoy a fully paid 2-month training program, combining 'learning by doing' with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.