Technical Customer Support – (English) | (Relocation Support) - Portugal

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 14,000 - 15,000; Full time

Benefits offered by this job

Relocation assistance

Private health insurance

Paid onboarding

Free gym access

On-site health clinic

Free meals and snacks

Language courses

Team events

Bureaucracy support

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking tech-oriented professionals with fluent English to support users of cutting-edge AI tools. The role requires EU work authorization and offers full relocation support.

You will join a 12-month renewable contract with a 40-hour week and rotating shifts. Relocation packages include paid flights, accommodation option, health coverage, onboarding and perks such as meals, gym access, and team events.

Qualifications

• Language: Fluent written and spoken English.
• Work Authorization: EU Citizenship or valid EU work permit required.

Responsibilities

• Assist users with navigation of cutting-edge AI tools and platforms.
• Troubleshoot platform issues and provide timely resolutions.
• Deliver digital solutions support and onboarding for new users.

Skills

Fluent English

Job description

Step into the front lines of innovation with a world-leading American AI pioneer. We're looking for tech-enthusiasts with fluent English to join our dynamic team in Portugal, helping users navigate cutting-edge AI tools, platform troubleshooting, and digital solutions.

Whether you want hassle-free accommodation provided or the freedom to rent on your own, we'll handle your full relocation so you can focus on building an international career.

Why You'll Love This Role

• Full Relocation Assistance: Covered travel to Lisbon + paid annual return flights home.
• Stress-Free Living: Option for a private room in a shared company apartment with all utilities and bi-weekly cleaning included.
• Day-1 Health Coverage: Comprehensive private health and dental insurance from your very first day.
• Paid Training: 15 days of fully paid, expert-led onboarding to set you up for success.
• Campus Perks: Free gym, on-site health clinic, complimentary meals (fresh soup, bread, salad, fruit), free language courses, and frequent team events.
• Bureaucracy Handled: Full support securing your NIF, Social Security, and legal documentation.

Compensation & Options

(Package totals include base salary, €154/month tax-free meal allowance, and pro-rated 13th & 14th-month holiday/Christmas pay).

• Option A (With Accommodation): €1,259.33/month total gross + up to €200/month monthly performance bonus. Includes your private room and paid utilities.
• Option B (Without Accommodation): €1,320.67/month total gross + up to €200/month monthly performance bonus.

Key Details

• Location: Lisbon, Portugal (On-site)
• Contract: 12-month renewable contract (clear pathway to permanent tenure after 2 years)
• Schedule: Full-time (40 hrs/week, 24/7 rotating shift pattern)

What We're Looking For

• Work Authorization: EU Citizenship or valid EU work permit (required).
• Language: Fluent written and spoken English.
• Mindset: Strong passion for technology, customer-centric problem solving, and an appetite for growth.