Customer Operations Expert (English) – Lisbon, Portugal

Savior Artigos Texteis Lda; Lisboa; Presencial; EUR 15 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Accommodation

Onsite gym

Free meals

Private health insurance

Portuguese language classes

Social activities

Resumo da oferta

Savior Artigos Texteis Lda in Lisbon invites you to join as a Customer Operations Expert, supporting users of a world-leading AI research and deployment company.

You will work in a modern campus with relocation coverage, free accommodation option, daily meals, private health/dental insurance from day one, language classes, and a culture of fast growth in AI technologies.

Qualificações

• Fluent in English (written and spoken).
• Strong interest in technology and AI.
• Customer-focused approach with empathy and fast troubleshooting.

Responsabilidades

• Guide, support, and onboard users of advanced AI tools.
• Assist customers with billing, invoicing, and account management.
• Troubleshoot platform issues across channels with speed and care.

Conhecimentos

Fluency in English

Technology passion

Customer support mindset

24/7 availability

Descrição da oferta de emprego

Step into the future of technology in one of Europe's most vibrant coastal capitals! We are hiring Customer Operations Experts to support the users of a world-leading AI research and deployment company.

If you speak fluent English, love technology, and are looking for a fully supported move to sunny Portugal, this is your sign.

Why You'll Love Working Here

• Full Relocation Support: We cover your travel expenses to Lisbon, handle your administrative setup (NIF & Social Security), and provide a paid annual flight back to your home country.
• Free Accommodation Option: Move stress-free into a private room in a shared company apartment with all utilities included, plus free cleaning twice a week.
• Modern Green Campus: Enjoy an eco-friendly workplace featuring a free onsite gym, free daily meals (soup, bread, salad, fruit), an onsite health clinic, and private health/dental insurance from Day 1.
• Perks & Culture: Access free Portuguese language classes, join regular social and cultural activities, and build a career in the fast-growing AI industry.

What You Will Do

• Guide, support, and onboard users on cutting-edge, advanced AI tools.
• Assist customers with billing, invoicing, and account management.
• Troubleshoot platform issues across multiple support channels with empathy and speed.

Salary & Compensation Options

Choose the package that best fits your lifestyle (based on a 40-hour work week with 15 days of paid training included).

Option A - With Accommodation Included

• Base Package: €1,259.33 gross/month (Includes base salary, €154 meal allowance, holiday & Christmas allowances)
• Performance Bonus: Up to €200.00/month extra
• Perk: Private apartment room + all utilities & cleaning included!

Option B - Without Accommodation

• Base Package: €1,320.67 gross/month (Includes base salary, €154 meal allowance, holiday & Christmas allowances)
• Performance Bonus: Up to €200.00/month extra

What We Are Looking For

• Fluency in English (written and spoken).
• EU Citizenship OR a valid, unrestricted EU Work Permit.
• A strong passion for technology, customer support, and AI innovations.
• Flexibility to work rotating shifts in a dynamic 24/7 environment.

Ready to Launch Your AI Career in Lisbon?

Spots fill up quickly for our upcoming training cohorts. with your English CV to lock in your interview!