Technical Customer Support – AI (English) | (Relocation Support) - Portugal

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 14,000 - 15,000; Full time

Benefits offered by this job

Housing provided

Relocation package

Onboarding support

Private health insurance

Gym access

Cafeteria benefits

Language courses

Team events

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal, is seeking English-speaking Technical Customer Support Experts to assist users with cutting-edge AI tools, troubleshoot platform issues, and manage user accounts.

The role is full-time in Lisbon with onboarding for 15 days and a 12-month renewable contract, offering relocation and housing options as part of the package.

Responsibilities

• Assist users with cutting-edge AI tools
• Troubleshoot platform issues
• Manage user accounts

Job description

Join a world-leading American AI company in vibrant Lisbon! We are looking for English-speaking Technical Customer Support Experts to assist users with cutting-edge AI tools, platform troubleshooting, and account management.

Overview & Schedule

• Location: Lisbon, Portugal
• Schedule: Full-time (40 hrs/week, 24/7 rotating shifts)
• Contract: 12-month renewable (path to permanent after 2 years)
• Training: 15 days of paid onboarding

Compensation Options

• Option A (With Accommodation): €1,259.33/month total gross + up to €200/month bonus
• Option B (Without Accommodation): €1,320.67/month total gross + up to €200/month bonus (Includes base salary, €154/month tax-free meal allowance, and pro-rated holiday/Christmas pay)

Relocation & Key Benefits

• Housing Provided: Private room in a shared apartment with utilities and bi-weekly cleaning included (Option A).
• Relocation Package: Covered travel to Lisbon + paid annual return flight home.
• Onboarding Support: Full assistance with NIF, Social Security, and legal setup.
• Health Coverage: Private health and dental insurance active from Day 1.
• Campus Perks: Free gym access, on-site health clinic, cafeteria benefits (free soup, bread, salad, fruit), language courses, and team events.

Requirements

• EU Citizenship or valid EU work permit
• Fluency in English (written & spoken)
• Passion for technology and customer service

Ready to Make the Move?

Take the next step in your global career with an industry leader in artificial intelligence.