Tech - Dutch Speaker

Cross Border Talents; Lisboa; Presencial; EUR 24 000 - 36 000; Tempo integral

Resumo da oferta

Cross Border Talents is hiring a Tech (Implementation) to join a Dutch-speaking team in Lisbon, Portugal. You will diagnose issues and guide customers through solutions with clear, jargon-free explanations.

On-site work model in Lisbon. Applicants must have right to work in Portugal and be eligible to work in the EU. The role emphasizes organization and the ability to handle multiple cases concurrently.

Qualificações

• Comfortable in a fast-moving, customer-facing role.
• Eligible to work in the EU (citizenship, valid permit, or equivalent).
• Right to work in Portugal without sponsorship required.

Responsabilidades

• Spot recurring issues and flag them upstream.
• Walk customers through fixes step by step, without jargon.
• Escalate anything beyond first-line scope to the right team.
• Log resolutions clearly so the next person doesn't start from zero.

Descrição da oferta de emprego

An international employer based in Lisbon, Portugal is hiring a Tech (Implementation) to join their Dutch-speaking team.

You'll be diagnosing issues and walking customers through solutions - patience and clear explanations matter more than jargon here.

What you'd be doing:

• Spot recurring issues and flag them upstream
• Walk customers through fixes step by step, without jargon
• Escalate anything beyond first-line scope to the right team
• Log resolutions clearly so the next person doesn't start from zero

What we're looking for:

• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Able to stay organized when handling multiple cases at once

Details:

• Work model: On-Site

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.