Team Lead Retail Performance

Emma Sleep GmbH; Lisboa; Híbrido; EUR 42 000 - 64 000; Tempo integral

Resumo da oferta

Emma – The Sleep Company in Lisbon is seeking a passionate Team Lead Retail Operations to oversee and guide Store Managers across three markets. You will ensure store profitability, develop people, and drive seamless operations to deliver outstanding sales and customer experiences.

Join a diverse, international team and champion an ownership mindset, collaboration, and knowledge sharing as you help Emma continue to lead the global sleep market.

Responsabilidades

• Oversee Store Managers across three markets and guide their performance.
• Ensure optimal store profitability and financial performance.
• Foster people development and drive seamless operational processes to achieve strong sales and customer experience.

Descrição da oferta de emprego

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe.

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.

It’sour people who bring this mission to life. At Emma,you’lljoin a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.

Ready to awaken your best with us?

We are seeking a passionate and results-driven Team Lead Retail Operations to oversee and guide Store Managers across 3 markets. In this pivotal role, you will ensure optimal store profitability, foster people development, and drive seamless operational processes to achieve outstanding sales performance and customer experience.

Become an Emmie

We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.