Team Lead - Dutch & English | Global CX Leader

Boeva Tech; Lisboa; On-site; EUR 18,000 - 22,000; Full time

Job summary

Boeva Tech in Lisbon, Portugal, is seeking a Team Leader for its international customer support team. Fluency in Dutch and strong English skills are required to guide and support the team in delivering excellent service.

You will coordinate daily activities, assist colleagues with questions, monitor quality, and help improve processes. The role starts 30 November 2026, with a rotation-based schedule between 09:00 and 22:00, and a gross salary of €1,400 per month paid 14 times a year.

Qualifications

• Fluent Dutch with excellent spoken and written communication.
• English proficiency at B2 level or above.
• Strong communication and interpersonal skills.
• A proactive, organized, and solution-oriented approach.
• The ability to support colleagues, prioritize tasks, and handle day-to-day challenges.
• Flexibility to work rotational shifts within the specified operating hours.

Responsibilities

• Coordinate daily team activities and support team members in their work.
• Contribute to the smooth delivery of customer support services and ensure quality adherence.
• Monitor service quality and reinforce established procedures.

Skills

Dutch language

English B2

Communication skills

Proactive mindset

Organized

Shift flexibility

Job description

Boeva Tech in Lisbon, Portugal, is seeking a Team Leader for its international customer support team. Fluency in Dutch and strong English skills are required to guide and support the team in delivering excellent service.

You will coordinate daily activities, assist colleagues with questions, monitor quality, and help improve processes. The role starts 30 November 2026, with a rotation-based schedule between 09:00 and 22:00, and a gross salary of €1,400 per month paid 14 times a year.