Strategic IT Support Specialist: On-Site Global Impact

HAVI; Lisboa; Presencial; EUR 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health & Wellness

Flexible working hours

Remote work options (future)

Professional growth

Inclusive environment

Employee events

Employee Assistance Program

Resumo da oferta

HAVI TechHUB in Lisbon seeks a Strategic IT Support Specialist to provide on-site technical assistance globally, bridging end-user productivity with IT systems reliability. The role emphasizes the Smart Hands concept, ensuring seamless operations and strategic IT execution.

Initially an in-office role, with potential 1–2 days remote later as the team evolves. The position requires 5+ years in IT operations, strong English, and experience across IT services, security, and networking.

Qualificações

• Bachelor’s degree level or equivalent in IT Operations.
• Experience in Service Management and ITIL is preferred but optional.
• Proficient in English and good communication skills.
• Team player with ability to work across international virtual teams.
• Minimum 5+ years in IT operations, helpdesk, or networks.
• Familiarity with IT services, security, administration and change management.
• Knowledge of Office 365, Windows OS and Windows Server environments.
• Experience supporting software, hardware or network issues.

Conhecimentos

IT Operations

Helpdesk

English proficiency

Team collaboration

Independent work

5+ years IT

IT Services

Security administration

Office 365

Windows OS

Windows Servers

Networking

Change management

Formação académica

Bachelor’s degree in IT Operations

Ferramentas

ITIL (preferred)

Descrição da oferta de emprego

HAVI TechHUB in Lisbon seeks a Strategic IT Support Specialist to provide on-site technical assistance globally, bridging end-user productivity with IT systems reliability. The role emphasizes the Smart Hands concept, ensuring seamless operations and strategic IT execution.

Initially an in-office role, with potential 1–2 days remote later as the team evolves. The position requires 5+ years in IT operations, strong English, and experience across IT services, security, and networking.