Store Operations & People Development Lead

Abercrombie & Fitch Co.; Viana do Castelo; Sur place; EUR 20 000 - 32 000; Plein temps

Résumé du poste

Abercrombie & Fitch Co. is seeking an Assistant Manager in Portugal to drive sales, oversee daily store operations, and lead a high-performing team. You will manage opening/closing, floor and stockroom activities, and payroll processes, while delivering best-in-class customer service.

You will leverage brand knowledge, execute visual merchandising updates, and nurture staff through training and coaching to align with company culture and values.

Qualifications

• Experience supervising store operations and staff.
• Ability to analyze sales reporting to inform decisions.
• Strong product knowledge and brand awareness.
• Excellent customer service and communications.

Responsabilités

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Connaissances

Staff supervision

Staff training

Customer service

Payroll management

Scheduling

Outils

POS systems

Visual merchandising

Description du poste

Abercrombie & Fitch Co. is seeking an Assistant Manager in Portugal to drive sales, oversee daily store operations, and lead a high-performing team. You will manage opening/closing, floor and stockroom activities, and payroll processes, while delivering best-in-class customer service.

You will leverage brand knowledge, execute visual merchandising updates, and nurture staff through training and coaching to align with company culture and values.