Speak Dutch- Your Lisbon Adventure Awaits!

Cross Border Talents; Lisboa; Presencial; EUR 12 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern Alcântara office

International team

On-the-job training

Career growth opportunities

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Dutch-speaking customer support specialist to help customers and grow their careers in a vibrant, international environment. You will join a multicultural team in a modern office and contribute to high-quality service.

Responsibilities include handling inquiries via phone, email, and chat, resolving issues, and documenting cases while escalating complex problems when needed. Training is provided to get you up to speed and support your progression.

Qualificações

• Fluent in Dutch (spoken & written).
• English communication at least B2.
• Willingness to learn and adapt.
• Positive attitude and team spirit.
• No experience? Training provided.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Help customers resolve queries with patience and clarity.
• Troubleshoot basic product and service questions.
• Document cases and escalate complex issues when needed.

Conhecimentos

Dutch language

Customer service

Communication skills

Team player

Descrição da oferta de emprego

We're searching for Dutch speakers who are passionate about helping people and ready to grow their careers in the heart of Portugal. Whether you're just starting out or already have customer service experience, this is your chance to shine!

What You'll Do:

• Deliver friendly, effective customer support via phone, email, and chat
• Help customers resolve queries, making every interaction a positive one
• Troubleshoot basic product and service questions with patience and clarity
• Document cases and escalat[e] complex issues when needed
• Be part of an energetic, multicultural team in a modern environment

Who You Are:

• Fluent in Dutch (spoken & written)
• English communication skills (at least B2)
• Eager to learn, adaptable, and enthusiastic about helping others
• Positive attitude and team spirit
• No experience? No problem! We provide all the training you'll need

Why You'll Love Working Here:

• Modern office in lively Alcântara, Lisbon
• Welcoming, international team culture
• On-the-job training and continuous development
• Real potential for internal career growth
• Work in one of Europe's most exciting cities