Spanish-Speaking Customer Support Pro — Lisbon (On-Site)

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Performance bonus

Weekday schedule (Mon-Fri)

On-site in Lisbon

Multicultural environment

Growth opportunities

Job summary

Cross Border Talents in Lisbon is seeking a Customer Support Specialist who can communicate in Spanish at native or near-native level to assist retail customers. You will be the voice of the brand, answering questions clearly and resolving issues with a friendly, professional attitude.

This on-site, full-time role runs Monday to Friday, 08:00-17:00, with a performance-based bonus and a calm, multicultural work environment that offers room to grow in customer service.

Qualifications

• Spanish fluency at native or near-native level.
• Excellent communication and interpersonal skills.
• Located in Lisbon, Portugal.
• Willing to work on-site Monday to Friday.

Responsibilities

• Support retail customers in Spanish and answer their questions clearly.
• Resolve issues in a friendly, professional way.
• Follow internal guidelines to keep the customer experience consistent.

Skills

Fluent Spanish

Strong communication

Interpersonal skills

Lisbon resident

Job description

Cross Border Talents in Lisbon is seeking a Customer Support Specialist who can communicate in Spanish at native or near-native level to assist retail customers. You will be the voice of the brand, answering questions clearly and resolving issues with a friendly, professional attitude.

This on-site, full-time role runs Monday to Friday, 08:00-17:00, with a performance-based bonus and a calm, multicultural work environment that offers room to grow in customer service.