Spanish & English Customer Support

Cross Border Talents; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

€100 Language Bonus

€100 Performance Bonus

Professional training

International travel environment

Job summary

Cross Border Talents in Portugal seeks a Spanish-speaking Travel Customer Support Specialist to join our on-site team. Use your Spanish and English skills to assist travelers, resolve issues, and deliver outstanding service in a dynamic travel environment.

Local candidates only. Working hours include rotational shifts from 08:00–22:00, Monday to Sunday, with two days off per week. An attractive salary package with language and performance bonuses awaits the right candidate.

Qualifications

• Spanish C2 level mandatory.
• English C1 level mandatory.
• Excellent communication and problem-solving skills.
• Resident of Portugal with valid TRC or D visa.
• NIF and NISS numbers required.

Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

Skills

Spanish C2

English C1

Communication

Problem-solving

Customer focus

Willingness to learn

Job description

Spanish-Speaking Travel Customer Support Specialist | Portugal

Turn Your Language Skills into an Exciting Career in the Travel Industry!

Ready for your next career move? Join an international travel project in Portugal and become part of a dynamic team dedicated to delivering excellent customer experiences. Use your Spanish and English skills to assist travelers, solve problems, and make every customer interaction count!

Your Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

What We Are Looking For

• Spanish: C2 / Fluent – mandatory.
• English: C1 – mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Must currently reside in Portugal.
• Valid Portuguese residence permit (TRC) or visa type D
• NIF and NISS.

What We Offer

• Attractive salary package.
• €100 Language Bonus.
• Performance Bonus of up to €100.
• Professional training and development.
• Opportunity to work in an international travel environment.

Position Details

• Location: Portugal – local candidates only.
• Work Model: On-site.
• Schedule: Monday to Sunday.
• Operating Hours: 08:00–22:00, rotational shifts.
• Days Off: 2 days per week.

Ready for Your Next Adventure?

Bring your language skills to an international travel project, develop your career, and become part of a team that puts customer experience first!