Spanish & English Customer Support | TRIP | Portugal

Cross Border Talents; Lisboa; On-site; EUR 15,000 - 19,000; Full time

Benefits offered by this job

€100 Language Bonus

Performance Bonus up to €100

Professional training and development

International travel environment

Job summary

Cross Border Talents in Portugal is seeking a Spanish-Speaking Travel Customer Support Specialist to join our local team. Use your Spanish and English to assist travelers, resolve inquiries, and create positive experiences in a fast-paced travel environment.

This on-site role offers professional training, exposure to an international project, and bonuses. Expect an attractive salary package with language and performance bonuses, working days spanning a 7-day schedule and rotational hours.

Qualifications

• Spanish language at C2 level (fluent).
• English language at C1 level.
• Excellent communication and problem-solving abilities.
• Customer-focused attitude with eagerness to learn.
• Must reside in Portugal with valid TRC or visa D, NIF and NISS.

Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

Skills

Spanish (C2)

English (C1)

Communication skills

Problem-solving

Customer focus

Willingness to learn

Job description

Spanish-Speaking Travel Customer Support Specialist | Portugal

Turn Your Language Skills into an Exciting Career in the Travel Industry!

Ready for your next career move? Join an international travel project in Portugal and become part of a dynamic team dedicated to delivering excellent customer experiences. Use your Spanish and English skills to assist travelers, solve problems, and make every customer interaction count!

Your Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

What We Are Looking For

• Spanish: C2 / Fluent – mandatory.
• English: C1 – mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Must currently reside in Portugal.
• Valid Portuguese residence permit (TRC) or visa type D
• NIF and NISS.

What We Offer

• Attractive salary package.
• €100 Language Bonus.
• Performance Bonus of up to €100.
• Professional training and development.
• Opportunity to work in an international travel environment.

Position Details

• Location: Portugal – local candidates only.
• Work Model: On-site.
• Schedule: Monday to Sunday.
• Operating Hours: 08:00–22:00, rotational shifts.
• Days Off: 2 days per week.

Ready for Your Next Adventure?

Bring your language skills to an international travel project, develop your career, and become part of a team that puts customer experience first!