Spanish & English Customer Support | TRIP | Portugal

CallForTalents; Lisboa; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

€100 Language Bonus

Performance Bonus up to €100

Professional training and development

Job summary

CallForTalents is seeking a Spanish-speaking Travel Customer Support Specialist for Portugal. On-site role requiring fluent Spanish and advanced English, with responsibilities to assist travelers, resolve issues, and maintain high customer satisfaction.

You will join an international travel project, receive professional training, and benefit from a language bonus and performance incentives. Local residency in Portugal is required.

Qualifications

• Spanish: C2 / Fluent – mandatory.
• English: C1 – mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Must currently reside in Portugal.
• Valid Portuguese residence permit (TRC) or visa type D
• NIF and NISS.

Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

Skills

Spanish (C2)

English (C1)

Communication

Problem-solving

Customer focus

Job description

Spanish-Speaking Travel Customer Support Specialist | Portugal

Turn Your Language Skills into an Exciting Career in the Travel Industry!

Ready for your next career move? Join an international travel project in Portugal and become part of a dynamic team dedicated to delivering excellent customer experiences. Use your Spanish and English skills to assist travelers, solve problems, and make every customer interaction count!

Your Responsibilities

• Assist customers with travel-related inquiries and requests.
• Provide professional support and effective solutions.
• Handle customer concerns with confidence and clear communication.
• Ensure high service standards and customer satisfaction.

What We're Looking For

• Spanish: C2 / Fluent – mandatory.
• English: C1 – mandatory.
• Excellent communication and problem-solving skills.
• Customer-focused attitude and willingness to learn.
• Must currently reside in Portugal.
• Valid Portuguese residence permit (TRC) or visa type D
• NIF and NISS.

What We Offer

• Attractive salary package.
• €100 Language Bonus.
• Performance Bonus of up to €100.
• Professional training and development.
• Opportunity to work in an international travel environment.

Position Details

• Location: Portugal – local candidates only.
• Work Model: On-site.
• Schedule: Monday to Sunday.
• Operating Hours: 08:00–22:00, rotational shifts.
• Days Off: 2 days per week.

Ready for Your Next Adventure?

Bring your language skills to an international travel project, develop your career, and become part of a team that puts customer experience first!