Spanish Customer Support Specialist — Porto

Speakit; Porto; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Paid training

Employee discounts

Private healthcare

Growth opportunities

Company culture

Job stability

Lifelong skills

Job summary

Speakit in Porto seeks a Spanish Customer Support specialist to join our international project. You’ll handle host/guest queries, provide solutions through a vibrant marketplace, and assist customers by phone and text to ensure high service levels and compliance.

Requires native or fluent Spanish (C2), strong English (C1), excellent communication, and EU citizenship. Relocation, training, discounts, private healthcare, and growth programs are available.

Qualifications

• Native or proficient level of Spanish with high English proficiency (C1).
• Excellent communication and problem-solving abilities.
• Strong attention to detail and a proactive mindset.
• Willingness to learn and grow within a multinational team.
• EU citizenship required.

Responsibilities

• Manage hosts and guests queries via written and phone communications.
• Present best solutions leveraging a large community marketplace.
• Support customers to achieve service quality and productivity goals.
• Follow management direction and provide constructive feedback.
• Adhere to compliance regulations and company policies.

Skills

Spanish (native/proficient)

English (C1)

Strong communication

Problem solving

Attention to detail

EU citizenship

Job description

Speakit in Porto seeks a Spanish Customer Support specialist to join our international project. You’ll handle host/guest queries, provide solutions through a vibrant marketplace, and assist customers by phone and text to ensure high service levels and compliance.

Requires native or fluent Spanish (C2), strong English (C1), excellent communication, and EU citizenship. Relocation, training, discounts, private healthcare, and growth programs are available.