Spanish Customer Support – Lisbon, Portugal

CB Talents; Lisboa; On-site; EUR 13,000 - 16,000; Full time

Benefits offered by this job

Meal allowances

Attendance bonus

On-site work in Lisbon

Job summary

Concentrix in Lisbon is seeking a Spanish Customer Support Specialist to join on-site operations. You will handle service inquiries in Spanish, support clients in a dynamic European financial tech environment, and collaborate with a multi-lingual team.

The role requires local availability or relocation and offers a 14-month base salary with meal allowances and attendance bonuses. The position operates on rotating shifts between early morning and late evening hours, Monday through Sunday, with

Qualifications

• Native or fluent Spanish with C1 English ability.
• At least 1 year of customer service experience.
• Strong communication and empathy for customers.

Skills

Spanish (native/fluent)

English (C1)

Customer service

Job description

Are you an experienced customer service professional who speaks fluent Spanish and English? Take your next career step in vibrant Lisbon with Concentrix!

Why Join Us?

• Competitive Earning Potential: Base salary paid over 14 months (920€/month), plus a monthly attendance bonus and daily meal allowances (7.63€/day).
• Premier Client Account: Support high-profile financial and payment solutions.
• Vibrant Work Culture: Work on-site in one of Europe's most dynamic coastal capitals.

Position Overview

• Role: Spanish Customer Support Specialist
• Location: Lisbon, Portugal (On-site; candidates must be locally available or willing to relocate independently)
• Schedule: Rotational shifts between 7:00 AM and 9:00 PM (Monday–Sunday, 2 rotational days off per week).

What We Are Looking For

• Language Skills: Native or fluent Spanish, combined with C1-level English (verified via Harver assessment).
• Experience: Minimum 1 year of customer service experience with a track record of delivering excellent customer satisfaction.
• Attributes: Strong communication, empathy, and a solutions-oriented mindset.