Spanish Customer Support Advisor – Porto Onsite | Bonus

Recruityard; Porto; Hybrid; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Meal allowance

Performance bonus

Job summary

Recruityard in Porto is hiring a Spanish Customer Support Advisor to join an international hospitality/travel project on site. You will assist customers via phone, email, and chat, resolving inquiries and escalating issues when needed.

We value strong communication and problem-solving skills. A high school diploma is required, Spanish at C2, and willingness to work in a 24/7 rotation schedule. Meal allowance and monthly performance bonus are provided.

Qualifications

• Spanish language level C2.
• High school diploma required.
• Experience in customer service is valued but not mandatory.
• Strong communication and problem-solving skills.
• On-site availability and flexibility for shifts.

Responsibilities

• Provide customer support via phone, email and chat.
• Handle questions, complaints and service-related issues.
• Troubleshoot and resolve problems efficiently.
• Escalate cases when necessary.
• Ensure a positive and professional customer experience.

Skills

Spanish C2

Communication

Problem solving

Customer service

On-site

24/7 shifts

Education

High school diploma

Job description

Recruityard in Porto is hiring a Spanish Customer Support Advisor to join an international hospitality/travel project on site. You will assist customers via phone, email, and chat, resolving inquiries and escalating issues when needed.

We value strong communication and problem-solving skills. A high school diploma is required, Spanish at C2, and willingness to work in a 24/7 rotation schedule. Meal allowance and monthly performance bonus are provided.