ServiceNow Technical Consultant (Lisbon or Porto or Braga)

team.it; Lisboa; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Discounts and perks

Telecommunications plan

Learning and career development

Sustainability and community programs

Job summary

team.it is seeking a Senior ServiceNow Technical Developer to design, develop, and implement scalable ServiceNow solutions across Lisbon/Porto/Braga in a hybrid setup. You will translate business needs into technical specs and drive end-to-end implementations in Agile environments.

The role requires 3+ years of hands-on ServiceNow experience, strong integration skills (REST/SOAP/JDBC), and fluent English. Collaboration with international clients and mentoring junior staff are key parts of the

Qualifications

• 3+ years hands-on ServiceNow implementation and development experience.
• Led at least three end-to-end ServiceNow deployments.
• Experience with REST, SOAP, JDBC, and MID Server integrations.
• Excellent English communication and collaboration in Agile teams.

Responsibilities

• Design, develop, and implement scalable ServiceNow solutions.
• Translate business needs into technical specifications and deliverables.
• Participate in Agile projects focused on digital transformation.
• Collaborate with stakeholders, teams, and clients for successful delivery.
• Provide technical support and platform enhancements for national and international projects.
• Contribute to documentation, solution design, and governance.
• Mentor junior team members and promote knowledge sharing.

Skills

ServiceNow development

End-to-end implementation

REST integration

SOAP integration

JDBC

Agile / Scrum

Analytical thinking

Client interaction

Education

Bachelor’s or Master’s degree in Computer Science/Information Systems/Engineering

Tools

ServiceNow Platform

Job description

We want to do things differently, focusing on what truly matters. We return to our roots with a sustainable corporate strategy at our core. Work-life balance, beginner’s mind, and community involvement are our identity and our starting point for this journey.

ServiceNow Technical Developer - Is that you?

Location: Lisbon/Porto/Braga (Hybrid) Experience Level: Senior Language: English (minimum B2)

Key Responsibilities

• Design, develop, and implement scalable solutions on the ServiceNow platform following best practices and client requirements.
• Translate business needs into technical specifications and high-quality development deliverables.
• Participate actively in Agile projects focused on improving operational efficiency and digital transformation initiatives.
• Collaborate with stakeholders, project teams, and clients to ensure successful solution delivery.
• Provide technical support, troubleshooting, and platform enhancements for national and international projects.
• Contribute to technical documentation, solution design, and project governance activities.
• Mentor junior team members and promote knowledge sharing across the team.

Required Skills & Experience

• 3+ years of hands-on experience in ServiceNow implementation and development projects.
• Proven experience delivering at least three end-to-end ServiceNow implementation and rollout projects.
• Experience with integrations using REST, SOAP, JDBC, and MID Server.
• Solid understanding of ServiceNow platform architecture, configuration, and customization.
• Experience working with Agile and Scrum delivery methodologies.
• Strong analytical thinking, problem-solving skills, and attention to detail.
• Ability to manage client interactions and work autonomously in complex project environments.
• Excellent communication and teamwork skills.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related field.
• Professional proficiency in spoken and written English.

Nice to Have

• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Implementation Specialist (CIS) certification in at least one domain.
• Experience in modules such as ITSM, Discovery, SPM, HRSD, CSM, SAM, or HAM.
• Exposure to cloud-based enterprise platforms and AI-driven solutions.
• Experience mentoring technical teams and supporting capability development.
• Knowledge of enterprise architecture and large-scale digital transformation programs.

ServiceNow Technical Developer — Is that us?

• Horizontal structure. Everyone has a voice and is heard. We are looking for ambitious people who want to help us achieve what has not yet been done.
• Personalized support. We value close and regular follow-up. We are a team from day one.
• Comprehensive and flexible benefits package. Health insurance, life insurance, discounts and perks, telecommunications plan, and much more.
• Investment in learning and career development. Certified training, online learning platforms, Pearson VUE exam center… we invest in you!
• Sustainability and community involvement. We want meaningful work and to invest in an inclusive consulting project—and we need your help to make it happen.

Ready? team.it, back to basics!

At Team IT, we stand for equality and value diversity. We create a safe and inclusive environment where opportunities are equal for everyone. We do not discriminate based on age, ethnicity, sexual orientation, gender, disability, or any factor other than merit. All applications from candidates with the right skills for the role are welcome.