ServiceNow Developer

Decskill; Portugal; Híbrido; EUR 45 000 - 65 000; Tempo integral

Resumo da oferta

Decskill, an IT consulting company, is seeking a ServiceNow Developer for a project with a hybrid working model based in Lisbon (2-3/week). The role requires 2-4 years of experience in ServiceNow, with knowledge of Service Request Management, Service Catalog, and Service Offering Management, and CSDM.

Fluency in Portuguese is mandatory; Spanish is highly valued. You will support testing, troubleshooting, and incident management, document solutions, and collaborate with architects and

Qualificações

• 2-4 years of experience as a ServiceNow Developer.
• Experience with Service Request Management, Service Catalog, and/or Service Offering Management.
• Knowledge of CSDM (Common Service Data Model).
• Experience supporting testing activities.
• Experience in troubleshooting and incident management.
• Ability to produce clear documentation, user stories and test cases.
• Strong communication, collaboration, and analytical skills.
• Fluency in Portuguese (mandatory).
• Proficiency in Spanish is highly valued.

Responsabilidades

• Support Service Request Management, Service Catalog, and Service Offering Management activities in ServiceNow.
• Assist in the design and maintenance of catalog items, request workflows, and service offerings.
• Support testing activities, including test case execution and defect tracking.
• Document solutions, user stories, and test cases.
• Collaborate with architects, analysts, and business stakeholders.
• Perform troubleshooting and incident analysis.
• Ensure alignment with CSDM standards and best practices.

Conhecimentos

ServiceNow

Testing

Troubleshooting

Documentation

Communication

Portuguese

Spanish

Collaboration

Descrição da oferta de emprego

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We would like to meet a ServiceNow Developer for a project with a hybrid working model based in Lisbon (2-3/week).

Requirements:

• 2 - 4 years of experience as a ServiceNow Developer.
• Experience with Service Request Management, Service Catalog, and/or Service Offering Management.
• Knowledge of CSDM (Common Service Data Model).
• Experience supporting testing activities.
• Experience in troubleshooting and incident management.
• Ability to produce clear documentation, user stories and test cases.
• Strong communication, collaboration, and analytical skills.
• Fluency in Portuguese (mandatory).
• Proficiency in Spanish is highly valued.

Responsibilities:

• Support Service Request Management, Service Catalog, and Service Offering Management activities in ServiceNow.
• Assist in the design and maintenance of catalog items, request workflows, and service offerings.
• Support testing activities, including test case execution and defect tracking.
• Document solutions, user stories, and test cases.
• Collaborate with architects, analysts, and business stakeholders.
• Perform troubleshooting and incident analysis.
• Ensure alignment with CSDM standards and best practices.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

Your next challenge might start here.

At Decskill, we are committed to equal opportunities and non-discrimination. We promote a culture of diversity and inclusion, where recruitment and career progression are based solely on talent, regardless of age, gender, ethnicity, race, nationality, or any other form of discrimination incompatible with human dignity.