Service Owner for Software Development License Service at Siemens Energy

Siemens Energy, Inc.; Amadora; Teletrabalho; EUR 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Pension plan

Employee stock

Flexible work

Career development

Family support

Sabbatical

Resumo da oferta

Siemens Energy seeks an experienced IT service owner to lead the end-to-end lifecycle for key digital tools, defining vision, strategy, and roadmaps aligned with business goals. You will establish governance for AI tool usage, collaborate with Cyber Security, Legal and Procurement, and coordinate with German governance bodies.

The role requires budgeting, vendor management, license lifecycle, and cost allocation.

Qualificações

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Extensive experience in IT service ownership, product management, or technical project management within a large, enterprise environment.
• Demonstrable experience managing service budgets, leading vendor relationships, and handling contract negotiations.
• Solid understanding of the Software Development Life Cycle (SDLC) and associated tooling.
• Experience in service and product management, IT infrastructure, Agile methodologies, stakeholder management, and change management.
• Commercial and financial acumen, including budgeting, vendor management, negotiation, and cost optimization.
• Knowledge of governance, software licensing, IAM, and IT security principles.

Responsabilidades

• Own end-to-end service lifecycle for core digital tools and define the product vision and roadmap.
• Establish governance for AI tool usage, including compliance and data protection.
• Lead security reviews and coordinate with governance bodies across regions.
• Manage service budgets, including planning, forecasting, and cost control.
• Lead vendor management, contract renewals, and performance oversight.
• Prepare monthly financial reports and executive dashboards.
• Oversee license lifecycle, provisioning, renewals, and optimization.
• Develop user adoption strategies and knowledge resources.

Conhecimentos

IT service ownership

product management

technical project management

SDLC knowledge

CI/CD

repositories

IDEs

Agile methodologies

stakeholder management

change management

budgeting

vendor management

contract negotiations

governance frameworks

software licensing

IAM

security principles

Formação académica

Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field

Ferramentas

CI/CD

IDEs

Repositories

Descrição da oferta de emprego

How You’ll Make an Impact

• Own the end-to-end service lifecycle for GitHub Copilot, Docker, and Figma, defining the product vision, strategy, and roadmap aligned with organizational goals.
• Establish and manage the governance framework for AI tool usage, including token consumption policies, compliance controls, and data protection assessments.
• Collaborate with Cyber Security, AI Governance, Legal, and Procurement to lead security reviews (RTP, ACP, DR, BIA) and ensure regulatory alignment.
• Coordinate with German-based governance bodies and employee representation on responsible AI adoption and workplace technology changes.
• Continuously evaluate emerging technologies, alternative tools, and licensing models to inform service strategy and recommend cost-effective solutions.
• Manage the overall service budget, including planning, forecasting, and cost control for a portfolio exceeding €670,000 annually.
• Develop, implement, and refine a chargeback and cost allocation model to provide financial transparency to business units.
• Lead all vendor management activities, including commercial negotiations, contract renewals, performance management, and relationship oversight for key suppliers.
• Prepare and present monthly financial reports, executive dashboards, and value realization summaries to senior stakeholders.
• Oversee the enterprise license lifecycle, including automated provisioning/de-provisioning, renewals, and utilization optimization.
• Act as the primary escalation point for complex user support issues, including login/authentication problems and installation queries.
• Develop and execute a user engagement and adoption strategy, including creating knowledge articles, facilitating training sessions, and managing feedback channels.
• Drive continuous service improvement by analyzing user feedback, monitoring service performance metrics, and automating operational workflows.

What You Bring

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Extensive experience in IT service ownership, product management, or technical project management within a large, enterprise environment.
• Demonstrable experience managing service budgets, leading vendor relationships, and handling contract negotiations.
• Solid understanding of the Software Development Life Cycle (SDLC) and associated tooling (e.g., CI/CD, repositories, IDEs).
• Experience in service and product management, including service management, product management, IT infrastructure, Agile methodologies, stakeholder management, and change management to support effective service delivery, product lifecycle management, and continuous business improvement.
• Commercial and financial acumen, including budgeting, vendor management, negotiation, and cost optimization to support effective financial planning, maximize value, and drive sustainable business performance.
• Knowledge of technical and compliance governance, including governance frameworks, software licensing, identity and access management (IAM), and IT security principles to ensure secure, compliant, and well‑controlled technology environments while supporting effective risk management and operational excellence.

Who is Siemens Energy?

At Siemens Energy, we are more than just an energy technology company. With \~100.000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation. Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

• In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme
• We also offer the opportunity to become a Siemens Energy shareholder
• We offer our employees the opportunity to work flexibly and remotely, and our inspiring offices provide space for collaboration and creativity
• The professional and personal development of our employees is very important to us. We provide them with the opportunities to learn and develop in a self-determined way, various attractive programs and learning materials are available for this purpose
• In relation to the "compatibility of family and work", we have a wide range of offers, e.g. flexible working time models, childcare places at many locations, the possibility of trial part-time work or even a sabbatical