Service Delivery and Finance Operations for NATO with security clearance

WLG; Oeiras; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

WLG is seeking a hands-on professional to ensure accurate quarterly invoices and strong financial governance for IT and business operations. You will own the invoicing cycles, price proposals, LOAs, and service support agreements, while coordinating daily procurement and resource plans to keep projects on track.

As the customer focal point, you will diplomatically handle issues, preserving relationships and driving successful outcomes across engagements.

Qualificações

• Service delivery or project management in an IT or business operations setting.
• Genuine financial and invoicing acumen; hands-on ServiceNow experience; comfort with procurement workflows.

Responsabilidades

• Own quarterly reporting, invoicing, price proposals, and service agreements.
• Manage daily operational tasks including purchase requisitions, travel requests, and resource plans.
• Serve as the customer focal point, diplomatically handling issues to preserve relationships.

Descrição da oferta de emprego

The quarterly invoice has to be right. So does the person who builds it.

What You Would Actually Own

You would keep an NCI Academy business running: quarterly reporting and invoices that go out accurate and on time; price proposals, operational level agreements and service support training agreements built properly. Daily purchase requisitions, travel requests and resource allocation plans. Daily ServiceNow work: service task structures, resource plan requests, timecards.

The part most people do not expect

You would also sit on the commercial side: product cost analysis, CAPEX and OPEX estimation, pricing, and building new business models. If you have been stuck doing pure administration, this is the step across into how the money actually works.

And the human part

You would be the customer's focal point. When something breaks or someone is unhappy, you are the one who handles it, diplomatically, and in a way that keeps the relationship intact.

What You Will Need

Service delivery or project management in an IT or business operations setting, genuine financial and invoicing acumen, hands on ServiceNow, and comfort with procurement workflows.

Where

On site in Oeiras, on the coast just west of Lisbon. Contract engagement.