Senior ServiceNow ITSM Engineer – Hybrid

Capgemini; Lisboa; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Health and Life insurance

Career Acceleration Programs

Flexible work environment

Job summary

Capgemini in Lisboa is looking for a Senior Developer specializing in ServiceNow ITSM. You will lead the implementation of ITSM modules and customize solutions for clients. The role requires a minimum of 5 years experience, strong analytical skills, and fluency in Portuguese and English.

Join a dynamic workforce where professional growth and a flexible work environment are prioritized, supported by numerous benefits such as health and life insurance.

Qualifications

• Minimum of 5 years managing and configuring ServiceNow ITSM modules.
• Deep understanding of ITIL best practices.
• Strong analytical skills to optimize processes.

Responsibilities

• Lead implementation of ServiceNow ITSM modules.
• Collaborate with stakeholders to analyze processes.
• Configure and customize the platform for client requirements.

Skills

ServiceNow ITSM modules

ITIL best practices

Analytical skills

Configuration of workflows

Fluent in Portuguese and English

Education

Relevant certifications (ITIL 4, ServiceNow)

Job description

Capgemini in Lisboa is looking for a Senior Developer specializing in ServiceNow ITSM. You will lead the implementation of ITSM modules and customize solutions for clients. The role requires a minimum of 5 years experience, strong analytical skills, and fluency in Portuguese and English.

Join a dynamic workforce where professional growth and a flexible work environment are prioritized, supported by numerous benefits such as health and life insurance.