Senior ServiceNow Developer – ITSM & Innovation (Hybrid)

MoOngy Group; Lisboa; Hybrid; EUR 55,000 - 75,000; Full time

Job summary

MoOngy Group is seeking a Senior ServiceNow Developer to join its engineering and IT team in Portugal. You will design, develop, and maintain ITSM modules, implement Incident and Problem Management, and translate business needs into scalable ServiceNow solutions.

Expect a hybrid work model (2-3 days in the office) and a collaborative, international environment with opportunities for certifications and growth in ServiceNow and related IT operations disciplines.

Qualifications

• Experience in ServiceNow ITSM development and configuration.
• ServiceNow CSA certification.

Responsibilities

• Configure, customize, and maintain ServiceNow ITSM modules.
• Implement and enhance Incident and Problem Management processes.
• Translate business requirements into ServiceNow solutions.
• Create dashboards and maintain technical documentation.
• Support users and contribute to platform improvements.

Skills

ServiceNow ITSM

ServiceNow configuration

CSA certification

ITOM knowledge

REST APIs

IntegrationHub

ITIL Foundation

CMDB knowledge

Job description

MoOngy Group is seeking a Senior ServiceNow Developer to join its engineering and IT team in Portugal. You will design, develop, and maintain ITSM modules, implement Incident and Problem Management, and translate business needs into scalable ServiceNow solutions.

Expect a hybrid work model (2-3 days in the office) and a collaborative, international environment with opportunities for certifications and growth in ServiceNow and related IT operations disciplines.