Senior Salesforce Project Manager

Tata Consultancy Services Limited; Portugal; Hybrid; EUR 65,000 - 100,000; Full time

Benefits offered by this job

Career development opportunities

Annual performance reviews

Learning platforms and certifications

BYB referral program

Global/multicultural teams

Job summary

Tata Consultancy Services Limited in Lisbon is seeking a Senior Salesforce Project Manager to lead end-to-end delivery of Salesforce programmes in a hybrid work setup. The role requires deep expertise across Sales Cloud, Service Cloud, and related clouds, with strong governance and stakeholder management.

You will drive planning, execution, go-live, and post-implementation activities while collaborating with global teams.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
• 10+ years of experience in technology delivery.
• Proven experience delivering Salesforce programmes and projects in complex enterprise environments.
• Strong background in Salesforce consulting, architecture, business analysis, technical delivery, or engineering.
• Experience delivering Salesforce initiatives involving multiple clouds, enterprise integrations, data migration, testing, release management, and organizational change.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Experience managing budgets, forecasts, suppliers, distributed teams, and executive stakeholders.
• Excellent communication, stakeholder management, negotiation, and presentation skills.
• Strong governance, risk management, and commercial awareness.
• Experience with Salesforce clouds (Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, or Experience Cloud).
• Exposure to MuleSoft, enterprise integrations, DevOps, release management, and cloud operating models.
• Experience in regulated or large-scale enterprise environments.
• Experience supporting pre-sales activities, statements of work, commercial negotiations, and account growth.

Responsibilities

• Lead end-to-end delivery of Salesforce programmes, from planning through go-live, stabilization, and closure.
• Manage scope, budget, timeline, risks, dependencies, changes, and quality assurance activities.
• Maintain governance frameworks, project plans, milestones, reporting, and financial controls.
• Coordinate cross-functional teams, suppliers, workstreams, and client stakeholders.
• Provide leadership and direction to Salesforce Team Managers and project leads.
• Facilitate steering committees, RAID reviews, financial reviews, and executive governance meetings.
• Monitor project health and proactively identify and mitigate risks.
• Act as the main delivery point of contact for senior stakeholders and business sponsors.
• Translate complex technical topics into clear business language.
• Support proposals, project estimations, statements of work, delivery plans, and client presentations.
• Lead go-live, cutover, handover, and post-implementation review activities.
• Drive continuous improvement of delivery processes, standards, and governance practices.

Skills

Stakeholder management

Leadership

Governance

Budget management

Negotiation

Communication

Team leadership

Regulated environments

Education

Salesforce certifications (Administrator, Consultant, or Architecture-related)

PMP

PRINCE2 Practitioner

SAFe

PMI-ACP

Scrum Master

Tools

Sales Cloud

Service Cloud

MuleSoft

DevOps

Job description

Are you a Senior Salesforce Project Manager seeking a new exciting challenge?

If your answer is yes, it's your lucky day, so keep reading, it may be exactly what you're looking for!

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
• 10+ years of experience in technology delivery, including at least 7 years managing complex projects or programmes.
• Proven experience delivering Salesforce programmes and projects in complex enterprise environments.
• Strong background in Salesforce consulting, architecture, business analysis, technical delivery, or engineering.
• Experience delivering Salesforce initiatives involving multiple clouds, enterprise integrations, data migration, testing, release management, and organizational change.
• Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Experience managing budgets, forecasts, suppliers, distributed teams, and executive stakeholders.
• Excellent communication, stakeholder management, negotiation, and presentation skills.
• Strong governance, risk management, and commercial awareness.
• Experience with Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, or Experience Cloud.
• Exposure to MuleSoft, enterprise integrations, DevOps, release management, and cloud operating models.
• Experience in regulated or large-scale enterprise environments.
• Experience supporting pre-sales activities, statements of work, commercial negotiations, and account growth.
• Salesforce certifications (Administrator, Consultant, or Architecture-related certifications).
• PMP, PRINCE2 Practitioner, SAFe, PMI-ACP, Scrum Master, or equivalent certifications.
• Lead end-to-end delivery of Salesforce programmes, from planning through go-live, stabilization, and closure.
• Manage scope, budget, timeline, risks, dependencies, changes, and quality assurance activities.
• Maintain governance frameworks, project plans, milestones, reporting, and financial controls.
• Coordinate cross-functional teams, suppliers, workstreams, and client stakeholders.
• Provide leadership and direction to Salesforce Team Managers and project leads.
• Facilitate steering committees, RAID reviews, financial reviews, and executive governance meetings.
• Monitor project health and proactively identify and mitigate risks.
• Act as the main delivery point of contact for senior stakeholders and business sponsors.
• Translate complex technical topics into clear business language.
• Support proposals, project estimations, statements of work, delivery plans, and client presentations.
• Lead go-live, cutover, handover, and post-implementation review activities.
• Drive continuous improvement of delivery processes, standards, and governance practices.
• Workplace: Lisbon + hybrid work
• Work Schedule: 9AM to 6PM
• Permanent contract
• Pay and benefits - Competitive salary and a flexible compensation package adapted to your needs.
• Opportunity knocks - Career development opportunities and annual performance reviews.
• Learn as you grow - Access to world-class learning platforms, certifications, and professional development programs.
• Bring your buddy - Participate in our BYB referral program and earn attractive rewards.
• Connect globally - Work with multicultural teams and international clients.
• And so on - Team events, well-being initiatives, diversity and inclusion programs, recognition schemes, and much more.

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions, helping organizations accelerate their digital transformation journeys.

With a presence in over 55 countries and more than 600,000 employees, TCS delivers innovative solutions across industries through technology, innovation, and excellence.