Senior Salesforce Loyalty Architect (Hybrid)

iTRTech Group; Lisboa; Híbrido; EUR 29 016 - 32 364; Tempo integral

Resumo da oferta

The iTRTech Group is seeking a Salesforce Loyalty Expert for a hybrid position in Lisbon. You will collaborate with teams to transform loyalty concepts into scalable Salesforce solutions, ensuring customer engagement goals are met.

This role requires 5+ years of Salesforce experience and a strong background in implementing loyalty management solutions. The ideal candidate will have excellent stakeholder management skills and the ability to innovate in a fast-growing automotive tech environment.

Join us in shaping the future of customer loyalty!

Qualificações

• 5+ years of experience within the Salesforce ecosystem.
• Proven expertise in Salesforce Loyalty Management implementations or solution design.
• Strong ability to convert business requirements into customer loyalty solutions.
• Experience leading workshops and collaborating with cross‑functional stakeholders.

Responsabilidades

• Collaborate with stakeholders to define loyalty program goals and customer engagement strategies.
• Design scalable Salesforce Loyalty Management solutions aligned with business objectives.
• Lead discovery workshops and requirement gathering sessions.
• Advise teams on Salesforce best practices and implementation approaches.

Conhecimentos

Salesforce Loyalty Management

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Salesforce Marketing Cloud

MuleSoft / Integration Platforms

Jira

Confluence

APIs, Flow, and Process Automation

Salesforce platform administration and configuration

Descrição da oferta de emprego

The iTRTech Group is seeking a Salesforce Loyalty Expert for a hybrid position in Lisbon. You will collaborate with teams to transform loyalty concepts into scalable Salesforce solutions, ensuring customer engagement goals are met.

This role requires 5+ years of Salesforce experience and a strong background in implementing loyalty management solutions. The ideal candidate will have excellent stakeholder management skills and the ability to innovate in a fast-growing automotive tech environment.

Join us in shaping the future of customer loyalty!