Senior Process Optimisation & Automation Specialist

Decskill; Portugal; Sur place; EUR 42 000 - 64 000; Plein temps

Résumé du poste

Decskill is seeking a Process Optimisation Senior Analyst to drive end-to-end process re-engineering, automation and value delivery across client organisations. You will lead workshops, map processes with BPMN 2.0, and collaborate with diverse teams to identify AI, RPA and low-code opportunities.

You will engage with senior stakeholders, manage changes and guide large projects through to go-live, while leveraging Six Sigma Green Belt principles and global delivery experience in a fast-paced

Qualifications

• Six Sigma or Lean Management Green Belt certification.
• Proven experience analysing and redesigning complex, multi-functional business processes.
• End-to-end process re-engineering and automation with measurable results.
• Hands-on automation use cases including AI, RPA, Power Apps/Power Automate.
• Consulting experience advising leaders and identifying process improvements.
• Experience leading medium to large-scale projects and change management.
• Facilitating process discovery workshops across stakeholder levels.
• Hands-on BPMN 2.0 process mapping experience.
• Improving service processes across organizational functions.
• Excellent stakeholder management, influencing, presentation and communication skills.
• Strong analytical/critical thinking to identify requirements and challenge findings.
• Strong time management and organizational skills; multitasking ability.
• Self-motivated, energetic and capable in a fast-paced global/virtual environment.
• Willingness to travel domestically and internationally.

Responsabilités

• Manage relationships with key business stakeholders at all levels.
• Identify, generate and prioritise opportunities across Process & Analytics Solutions groups.
• Lead projects independently or with other team members.
• Assess automation and process mining opportunities, including scope, business value, costs and business cases.
• Lead change management activities to support business readiness and go-live transitions.
• Analyse and redesign complex, cross-functional business processes.
• Deliver end-to-end process re-engineering, optimisation and automation projects with measurable outcomes.
• Identify opportunities to apply AI, intelligent automation, RPA, Power Apps, Power Automate, workflow and low-code platforms.
• Challenge existing ways of working and translate business challenges into practical automation opportunities.
• Facilitate process discovery workshops with stakeholders at different organisational levels.
• Map business processes using BPMN 2.0.
• Improve service processes involving multiple functions across the organisation.
• Lead medium to large-scale projects and change management initiatives.

Connaissances

Process optimization

Stakeholder management

Change management

BPMN 2.0 mapping

Analytical thinking

Communication skills

Time management

Global/virtual work adaptability

Formation

Six Sigma Green Belt certification

Outils

Power Apps

Power Automate

RPA tools

Low-code platforms

Workflow tools

BPM software/tools

Description du poste

Decskill is seeking a Process Optimisation Senior Analyst to drive end-to-end process re-engineering, automation and value delivery across client organisations. You will lead workshops, map processes with BPMN 2.0, and collaborate with diverse teams to identify AI, RPA and low-code opportunities.

You will engage with senior stakeholders, manage changes and guide large projects through to go-live, while leveraging Six Sigma Green Belt principles and global delivery experience in a fast-paced