Senior Process Optimisation & Automation Analyst

Decskill; Viseu; On-site; EUR 42,000 - 62,000; Full time

Job summary

Decskill seeks a Process Optimisation Senior Analyst to advance automation and process mining initiatives. You will lead end-to-end process analyses, identify opportunities, and drive improvements across multiple business functions in a dynamic IT consulting environment.

The role emphasizes hands-on BPMN 2.0 mapping, cross-functional collaboration, and change management in complex projects, with international exposure and travel as needed.

Qualifications

• 3–6 years of relevant experience.
• Six Sigma Green Belt certification.
• Experience analysing and redesigning complex, cross-functional processes.
• Experience leading medium-profile projects and change management initiatives.
• Experience facilitating process discovery workshops across different stakeholder levels.
• Hands-on experience with process mapping using BPMN 2.0 (tool-agnostic).
• Experience improving service processes across multiple business functions.

Responsibilities

• Manage relationships with key business stakeholders across different organizational levels.
• Identify, generate, and prioritize process optimization and automation opportunities.
• Lead process improvement projects independently or in collaboration with team members.
• Conduct end-to-end process analysis and simplification initiatives.
• Assess automation and process mining opportunities, including scope assessment and business value/cost analysis.
• Lead and support change management activities to ensure business readiness for go-live.
• Facilitate process discovery workshops with stakeholders.
• Drive continuous improvement initiatives using process optimization and automation methodologies.

Skills

Stakeholder management

Analytical thinking

Project management

Process improvement

English fluency

Education

Six Sigma Green Belt

Tools

BPMN 2.0

GBTEC Business Information Centre

Job description

Decskill seeks a Process Optimisation Senior Analyst to advance automation and process mining initiatives. You will lead end-to-end process analyses, identify opportunities, and drive improvements across multiple business functions in a dynamic IT consulting environment.

The role emphasizes hands-on BPMN 2.0 mapping, cross-functional collaboration, and change management in complex projects, with international exposure and travel as needed.