Process Optimisation Senior Analyst

Decskill; Viseu; On-site; EUR 42,000 - 62,000; Full time

Job summary

Decskill seeks a Process Optimisation Senior Analyst to advance automation and process mining initiatives. You will lead end-to-end process analyses, identify opportunities, and drive improvements across multiple business functions in a dynamic IT consulting environment.

The role emphasizes hands-on BPMN 2.0 mapping, cross-functional collaboration, and change management in complex projects, with international exposure and travel as needed.

Qualifications

• 3–6 years of relevant experience.
• Six Sigma Green Belt certification.
• Experience analysing and redesigning complex, cross-functional processes.
• Experience leading medium-profile projects and change management initiatives.
• Experience facilitating process discovery workshops across different stakeholder levels.
• Hands-on experience with process mapping using BPMN 2.0 (tool-agnostic).
• Experience improving service processes across multiple business functions.

Responsibilities

• Manage relationships with key business stakeholders across different organizational levels.
• Identify, generate, and prioritize process optimization and automation opportunities.
• Lead process improvement projects independently or in collaboration with team members.
• Conduct end-to-end process analysis and simplification initiatives.
• Assess automation and process mining opportunities, including scope assessment and business value/cost analysis.
• Lead and support change management activities to ensure business readiness for go-live.
• Facilitate process discovery workshops with stakeholders.
• Drive continuous improvement initiatives using process optimization and automation methodologies.

Skills

Stakeholder management

Analytical thinking

Project management

Process improvement

English fluency

Education

Six Sigma Green Belt

Tools

BPMN 2.0

GBTEC Business Information Centre

Job description

We are growing. And we are looking for talented people. At Decskill, we believe that technological excellence is driven by human talent. We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives. As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams. We are looking for an

Process Optimisation Senior Analyst !

As a Process Optimisation (Senior) Analyst, you will be at the forefront of solving inefficiencies and unlocking additional value for the Automation/Process Mining expertise within our team. This role is perfect for those with a strong desire to gain exposure to leading edge automation techniques, experience of project team management, and lead end-to-end process analysis & simplification.

Responsabilities:

• Manage relationships with key business stakeholders across different organizational levels.
• Identify, generate, and prioritize process optimization and automation opportunities.
• Lead process improvement projects independently or in collaboration with team members.
• Conduct end-to-end process analysis and simplification initiatives.
• Assess automation and process mining opportunities, including:
• Scope assessment.
• Business value and cost analysis.
• Lead and support change management activities to ensure business readiness for go‑live.
• Facilitate process discovery workshops with stakeholders.
• Drive continuous improvement initiatives using process optimization and automation methodologies.

Requirements:

• Experience 3–6 years of relevant experience.
• Six Sigma or Lean Management Green Belt certification.
• Proven experience in analysing and redesigning complex, cross-functional business processes.
• Experience leading medium-profile projects and change management initiatives.
• Experience facilitating process discovery workshops across different stakeholder levels.
• Hands‑on experience with process mapping using BPMN 2.0 (tool-agnostic).
• Experience improving service processes across multiple business functions.

Technical Skills

• Strong knowledge of process analysis and optimization.
• Experience assessing automation and process mining opportunities.
• Strong analytical skills to identify and interpret business requirements.
• Critical thinking skills to challenge existing processes and propose improvements.

Soft Skills

• Strong stakeholder management and influencing skills.
• Excellent presentation and verbal communication skills.
• Strong time management with the ability to manage multiple projects simultaneously.
• Energetic, self-motivated, and proactive.
• Comfortable working in a virtual, global environment.
• Experience participating in service transition projects.
• Experience with BPM-related technologies, including: Artificial Intelligence (AI) Process Mining Task Mining Robotic Process Automation (RPA) Low-Code Automation BPM and workflow tools
• Experience delivering change implementation projects within the pharmaceutical industry.
• Experience working in Agile environments.
• Experience using the Business Information Centre tool by GBTEC.
• Experience working in global organizations or international teams.

Other

Willingness to travel domestically and internationally when required.

Languages

• Fluency in English.

What you can expect from us

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.