Senior Process Optimisation Analyst

Decskill; Lisboa; On-site; EUR 45,000 - 65,000; Full time

Job summary

Decskill, part of the Astek Group with a strong international footprint, is seeking a Process Optimisation Senior Analyst to identify inefficiencies, drive automation, and deliver measurable business outcomes from Lisbon. You will work with stakeholders to challenge current processes, map workflows, and implement improvements across multi‑functional teams.

The role requires 3–6 years of experience, a Six Sigma Green Belt, and hands‑on BPMN 2.0 mapping, with travel as needed and a focus on

Qualifications

• 3–6 years of relevant professional experience.
• Six Sigma Green Belt certification.
• Proven experience redesigning cross‑functional processes.

Responsibilities

• Manage relationships with key business stakeholders across organisational levels.
• Identify and prioritise opportunities across Process and Analytics Solutions.
• Lead process optimisation and automation projects independently or with the team.
• Assess automation opportunities, including business case development.
• Lead end‑to‑end process re‑engineering, optimisation, and automation initiatives.
• Drive change management activities for business readiness and go‑live.
• Facilitate process discovery workshops with stakeholders at different levels.
• Conduct process mapping using BPMN 2.0.
• Improve service processes across functions.

Skills

Stakeholder management

Process optimization

BPMN 2.0

Analytical skills

Critical thinking

Agile methodologies

Change management

Time management

Travel willingness

Education

Six Sigma Green Belt

Tools

Bizagi

Visio

ARIS

Signavio

BIC

Job description

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for a Process Optimisation Senior Analyst!

As a Process Optimisation Senior Analyst, you will play a key role in identifying inefficiencies, optimising business processes, and unlocking value through automation and process improvement initiatives. You will work closely with business stakeholders to challenge existing ways of working, identify opportunities for AI and automation, and deliver measurable business outcomes.

Responsibilities:

• Manage relationships with key business stakeholders across different organisational levels.
• Identify, generate, and prioritise opportunities across a range of Process and Analytics Solutions.
• Lead process optimisation and automation projects independently or in collaboration with other team members.
• Assess automation and process mining opportunities, including scope, business value, costs, and business case development.
• Lead end-to-end process re‑engineering, optimisation, and automation initiatives, ensuring measurable business outcomes.
• Challenge existing ways of working and translate business challenges into practical AI and automation opportunities.
• Lead and support change management activities to ensure business readiness for transition and go‑live.
• Facilitate process discovery workshops with stakeholders at different organisational levels.
• Conduct process mapping using BPMN 2.0.
• Improve service processes involving multiple functions across the organisation.
• Manage multiple projects and tasks simultaneously, ensuring effective prioritisation and delivery.

Requirements:

Experience and Certifications

• 3-6 years of relevant professional experience.
• Six Sigma or Lean Management Green Belt certification.
• Proven experience analysing and redesigning complex, cross-functional business processes.
• Demonstrated experience delivering end-to-end process re‑engineering, optimisation, and automation projects with measurable business outcomes.
• Experience leading medium- to large-scale projects and change management initiatives.
• Experience facilitating process discovery workshops across different stakeholder levels.
• Hands‑on experience with process mapping using BPMN 2.0, without restriction to a specific tool.
• Experience improving service processes across multiple business functions.
• Consulting experience beyond operational delivery, acting as a trusted partner to business leaders and translating business challenges into practical solutions.

Technical Skills

• Strong knowledge of process analysis, re‑engineering, and optimisation.
• Hands‑on experience assessing automation use cases involving AI, intelligent automation, Robotic Process Automation (RPA), Microsoft Power Apps, Power Automate, workflow tools, and low‑code platforms.
• Strong analytical skills, with the ability to identify and interpret business requirements.
• Critical thinking skills to challenge existing processes, findings, and proposed solutions.

Soft Skills

• Strong stakeholder management, influencing, and presentation skills.
• Strong time management and the ability to manage multiple projects simultaneously in a fast‑paced environment.
• Energetic, self‑motivated, and proactive.
• Comfortable working virtually in a global environment.
• Willingness to undertake domestic and international travel when required.
• Significant experience with BPM‑related capabilities, including AI, Process Mining, Task Mining, Robotic Process Automation (RPA), Low‑Code Automation, BPM, and workflow tools.
• Experience working with Agile methodologies.
• Experience using at least one process mapping tool, such as BIC, Bizagi, Visio, ARIS, or Signavio.
• Experience working in global organisations and international teams.

Languages

• Fluency in English.

Location and Working Model

• Lisbon, Portugal.
• Willingness to travel domestically and internationally when required.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow!

What you can expect from us

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people‑first culture, focused on transparency and trust.
• Teams that value ownership, collaboration, and stability.

Your next challenge might start here.

Decskill is committed to equality and non‑discrimination with all our talents. We recruit and promote talent based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality, or any other form of discrimination incompatible with the dignity of the human being.