Technical Engineer – Application Production Support & Project Management

Decskill; Lisboa; On-site; EUR 55,000 - 75,000; Full time

Job summary

Decskill seeks a Technical Engineer to deliver Level 3 production support and lead IT projects across infrastructure, middleware and applications. You will coordinate technical teams, manage budgets, and ensure delivery within time and quality constraints.

You will work in an international environment with English as the working language, applying DevOps practices and contributing to cloud integration, SLAs, KPIs, and governance.

Qualifications

• Strong experience in IT production support and/or technical project management.
• Experience with Level 3 production support environments.
• Understanding of IT infrastructure including servers, storage, networks, middleware, and application production.
• Experience with monitoring and observability tools, such as Dynatrace.
• Knowledge of DevOps practices and CI/CD environments.
• Understanding of Jenkins, GitLab CI, Azure Pipelines, Docker, and Kubernetes.
• Knowledge of cloud platforms such as AWS, Azure, or GCP.
• Cloud fundamentals certification or demonstrable experience with cloud projects.
• Experience with project management platforms such as Microsoft Project, Smartsheet, Asana, Monday.com, or Jira Portfolio.
• Knowledge of Linux, WebSphere, Oracle, Autosys, CFT, Ansible, and Kubernetes.
• Ability to manage projects end to end, considering time, budget, resources, and quality constraints.
• Ability to define and apply appropriate project management methodologies.
• Strong risk anticipation and management skills.
• Ability to coordinate multiple technical teams and stakeholders.
• Good understanding of IT processes, governance, standards, and regulatory frameworks.
• Fluent English is mandatory; French is a plus.

Responsibilities

• Provide Level 3 production support across servers, storage, networks, middleware and applications.
• Manage end-to-end IT projects within timelines, budget and quality commitments.
• Act as main contact for assigned IT projects, coordinating technical teams, contributors, and stakeholders.
• Implement technical architectures solutions supporting business applications and ensure their transition into production.
• Coordinate technical contributors and manage project budgets, resources, risks, and dependencies.
• Prepare and provide project reporting to management.
• Organize and coordinate project governance meetings, including validation, monitoring, and steering committees.
• Ensure that production and application support teams have the required knowledge and autonomy to maintain operational conditions.
• Identify opportunities for optimization, standardization, and improved collaboration across technical and production environments.
• Define and validate SLAs and KPIs for the production support scope.
• Ensure the integration of cloud solutions, obsolescence management, decommissioning, cost management, and technical/application resilience within projects.
• Work closely with relevant stakeholders to ensure security, financial, technical, and operational requirements are met.
• Anticipate and manage project risks, dependencies, resources, and constraints.
• Understand business needs and translate them into IT requirements.
• Support the deployment of new working methods and tools, including DevOps, Agile, and Move2Cloud.
• Provide technical expertise across production environments, including Linux, WebSphere, Oracle, Autosys, CFT, Ansible, and Kubernetes.
• Work in an international environment with technical and functional stakeholders, using English as the main working language.

Skills

Production support

Project management

Level 3 support

IT infrastructure

DevOps

CI/CD

Jenkins

GitLab CI

Azure Pipelines

Docker

Kubernetes

Cloud platforms

Dynatrace

Linux

WebSphere

Oracle

Autosys

CFT

Ansible

English

Tools

Jira Portfolio

Microsoft Project

Smartsheet

Asana

Monday.com

Job description

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

Technical Engineer – Application Production Support & Project Management

Responsibilities

• Provide Level 3 production support, covering infrastructure environments such as servers, storage, networks, middleware, and application production environments.
• Manage technical projects from end to end, ensuring delivery within agreed timelines, budget, quality, and business commitments.
• Act as the main point of contact for assigned IT projects, coordinating technical teams, contributors, and stakeholders.
• Implement technical architecture solutions supporting business applications and ensure their transition into production.
• Coordinate technical contributors and manage project budgets, resources, risks, and dependencies.
• Prepare and provide project reporting to management.
• Organize and coordinate project governance meetings, including validation, monitoring, and steering committees.
• Ensure that production and application support teams have the required knowledge and autonomy to maintain operational conditions.
• Identify opportunities for optimization, standardization, and improved collaboration across technical and production environments.
• Define and validate SLAs and KPIs for the production support scope.
• Ensure the integration of cloud solutions, obsolescence management, decommissioning, cost management, and technical/application resilience within projects.
• Work closely with relevant stakeholders to ensure security, financial, technical, and operational requirements are met.
• Anticipate and manage project risks, dependencies, resources, and constraints.
• Understand business needs and translate them into IT requirements.
• Support the deployment of new working methods and tools, including DevOps, Agile, and Move2Cloud.
• Provide technical expertise across production environments, including Linux, WebSphere, Oracle, Autosys, CFT, Cloud, Ansible, and Kubernetes.
• Work in an international environment with technical and functional stakeholders, using English as the main working language.

Requirements

• Strong experience in IT production support and/or technical project management.
• Experience with Level 3 production support environments.
• Good understanding of IT infrastructure, including servers, storage, networks, middleware, and application production.
• Experience with monitoring and observability tools, such as Dynatrace.
• Knowledge of DevOps practices and CI/CD environments.
• Understanding of Jenkins, GitLab CI, Azure Pipelines, Docker, and Kubernetes.
• Knowledge of cloud platforms such as AWS, Azure, or GCP.
• Cloud fundamentals certification, such as AWS Cloud Practitioner or Azure Fundamentals, or demonstrable experience with cloud projects.
• Experience with project management platforms such as Microsoft Project, Smartsheet, Asana, Monday.com, or Jira Portfolio.
• Knowledge of Linux, WebSphere, Oracle, Autosys, CFT, Ansible, and Kubernetes.
• Ability to manage projects end to end, considering time, budget, resources, and quality constraints.
• Ability to define and apply appropriate project management methodologies.
• Strong risk anticipation and management skills.
• Ability to coordinate multiple technical teams and stakeholders.
• Good understanding of IT processes, governance, standards, and relevant regulatory frameworks.
• Ability to understand business needs and translate them into IT requirements.
• Strong communication and stakeholder management skills.
• Ability to work effectively in an international and multicultural environment.
• Fluent English is mandatory.
• French is a plus.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow

What you can expect from us:

• Long-term projects with national and international context
• Opportunities to grow technically and professionally
• A people-first culture, focused on transparency and trust
• Teams that value ownership, collaboration and stability.

Decskill is committed to equality and non-discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.