Senior Payments Application Production Support Engineer

act digital

Lisboa

Presencial

EUR 55 000 - 75 000

Tempo integral

14 dias+

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Resumo da oferta

act digital is seeking a Senior Application Production Support Engineer to join a team supporting critical payment processing applications within the Securities Services domain. The role combines production support, incident management, automation, and close collaboration with business stakeholders to ensure stability and performance of business-critical platforms.

Responsibilities include providing production support for payment platforms, collaborating with business and technical teams,

Qualificações

Experience in application production support or application support engineering.
Proficient in Oracle SQL.
Good knowledge of Windows and Linux environments.
Scripting and automation experience (Shell, Python, PowerShell).
Understanding of networking fundamentals.

Responsabilidades

Provide application production support for payment processing platforms, managing incidents, service requests, troubleshooting activities, and ensuring operational excellence.
Collaborate with business and technical teams to understand workflows, communicate issue status, support project deliveries, and continuously improve platform coverage.
Automate operational processes by developing scripts and identifying opportunities to improve efficiency, reduce manual effort, and enhance system reliability.
Monitor, analyze, and resolve production issues, performing root cause analysis, documenting solutions, and contributing to knowledge sharing across the team.