Senior Onsite IT Support Specialist

Stefanini, Inc; Braga; Presencial; EUR 32 000 - 44 000; Tempo integral

Resumo da oferta

Stefanini Group in Portugal is seeking an experienced onsite IT Support professional to provide high-level customer service and hands-on support in a fast-paced environment. You will handle incidents via phone, email and on-site, with a proactive approach and strong communication in Braga.

The role requires at least 5 years of onsite support, familiarity with Windows and Office 365, and knowledge of related IT support tools to diagnose and resolve issues efficiently.

Qualificações

• 5+ years of onsite IT support experience.
• Familiarity with Windows operating systems and Office 365.
• Strong communication and customer service skills.

Responsabilidades

• Provide high-level desk-side IT support onsite in Braga.
• Handle incidents via phone, email and on-site.
• Proactively resolve issues and communicate solutions to users.

Conhecimentos

Onsite IT support

Windows OS

Office 365

Customer service

Incident management

Descrição da oferta de emprego

Stefanini Group in Portugal is seeking an experienced onsite IT Support professional to provide high-level customer service and hands-on support in a fast-paced environment. You will handle incidents via phone, email and on-site, with a proactive approach and strong communication in Braga.

The role requires at least 5 years of onsite support, familiarity with Windows and Office 365, and knowledge of related IT support tools to diagnose and resolve issues efficiently.