Senior IT Systems Administrator – Hybrid (Trofa On-Site)

Hexa Consulting; Trofa; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Private health insurance from day one

Mental health support services

Continuous learning and certification

Flexible work arrangements

Job summary

Hexa Consulting seeks a Senior IT Support and Systems Administrator to provide second-line support and systems administration in a hybrid setup based in Trofa. The role focuses on infrastructure reliability, secure operations and continuous improvement across Windows and Linux environments.

You will handle incident resolution, backups, DR, access control and security policy implementation while collaborating with security teams.

Qualifications

• Senior IT support and systems administration experience in infrastructure environments.
• 5–10 years in comparable technical settings.
• Technical education in CS/CE or similar is valued; formal certs a plus.

Responsibilities

• Provide second-line incidents resolution for networks, OS and applications.
• Install, configure and maintain workstations, printers and mobile devices.
• Manage user accounts, permissions and access controls.
• Administer and monitor physical and virtual servers.
• Support Windows and Linux desktop/server environments.
• Implement security policies and access control practices.
• Manage backups, DR procedures and recovery activities.
• Monitor performance, analyze logs and report on metrics.
• Apply software updates and patches for security.
• Document procedures and configurations.
• Participate in infrastructure improvement and new systems implementations.
• Collaborate with infrastructure and security teams to improve processes.

Skills

Second-line IT support

Autonomy

Troubleshooting

Collaboration

Ownership

Agility

Portuguese language

English language

Education

Technical or higher education in Computer Science/Computer Engineering

Tools

Windows Desktop

Windows Server

Microsoft 365

Active Directory

Exchange

TCP/IP

DNS

DHCP

Remote support tools

ITSM tools

TeamViewer

ServiceNow

AWS

Backup and disaster recovery

Log analysis and performance monitoring

Vulnerability management and patching

Access control and security policy implementation

Cybersecurity best practices

Job description

Hexa Consulting seeks a Senior IT Support and Systems Administrator to provide second-line support and systems administration in a hybrid setup based in Trofa. The role focuses on infrastructure reliability, secure operations and continuous improvement across Windows and Linux environments.

You will handle incident resolution, backups, DR, access control and security policy implementation while collaborating with security teams.