Senior Housekeeping Manager - Resort Guest Experience

SWOT; Porto; Híbrido; EUR 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus scheme

Dynamic environment

Internal mobility

Work-life balance

Resumo da oferta

SWOT Hospitality is seeking a Housekeeping Manager for Porto Carras, Greece, to lead a large housekeeping team and ensure top cleanliness, guest comfort, and brand standards across all spaces.

You will oversee daily operations, conduct inspections, manage schedules and budgets, and collaborate with Front Office and Maintenance to deliver exceptional service. Fluency in Greek and English is required, and a proactive, hands-on leader is essential.

Qualificações

• Proven experience as a Housekeeping Manager or Assistant Manager in a large hotel or resort.

Responsabilidades

• Supervise and coordinate daily housekeeping operations across rooms, suites, public areas, and back-of-house.
• Ensure the highest standards of cleanliness, order, and guest readiness are consistently achieved.
• Conduct regular inspections of guest rooms and public spaces, addressing deficiencies promptly.
• Lead, train, and motivate a large housekeeping team, fostering a culture of pride and service excellence.
• Plan schedules, allocate tasks, and monitor performance to maximize efficiency.
• Support recruitment, onboarding, and continuous development of staff.
• Manage and monitor housekeeping supplies, linen, and equipment.
• Collaborate with procurement and cost control teams to optimize resources and budgets.
• Ensure proper use and maintenance of cleaning equipment and products.
• Respond promptly to guest requests and feedback, ensuring a seamless and personalized experience.
• Maintain compliance with hotel standards, health, safety, and hygiene regulations.
• Support sustainability initiatives through responsible use of resources.
• Work closely with Front Office, Maintenance, and F&B teams to ensure smooth communication and service delivery.
• Support special projects, seasonal operations, and VIP preparations.

Conhecimentos

Leadership

People management

Organizational skills

Problem solving

Health & safety

Greek

English

Housekeeping processes

MS Office

Ferramentas

MS Office

Protel (PMS)

Descrição da oferta de emprego

SWOT Hospitality is seeking a Housekeeping Manager for Porto Carras, Greece, to lead a large housekeeping team and ensure top cleanliness, guest comfort, and brand standards across all spaces.

You will oversee daily operations, conduct inspections, manage schedules and budgets, and collaborate with Front Office and Maintenance to deliver exceptional service. Fluency in Greek and English is required, and a proactive, hands-on leader is essential.