Executive Housekeeping Manager - Porto Carras

SWOT; Porto; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Bonus scheme

Dynamic environment

Internal mobility

Work-life balance

Job summary

SWOT Hospitality is seeking a Housekeeping Manager for Porto Carras, Greece, to lead a large housekeeping team and ensure top cleanliness, guest comfort, and brand standards across all spaces.

You will oversee daily operations, conduct inspections, manage schedules and budgets, and collaborate with Front Office and Maintenance to deliver exceptional service. Fluency in Greek and English is required, and a proactive, hands-on leader is essential.

Qualifications

• Proven experience as a Housekeeping Manager or Assistant Manager in a large hotel or resort.

Responsibilities

• Supervise and coordinate daily housekeeping operations across rooms, suites, public areas, and back-of-house.
• Ensure the highest standards of cleanliness, order, and guest readiness are consistently achieved.
• Conduct regular inspections of guest rooms and public spaces, addressing deficiencies promptly.
• Lead, train, and motivate a large housekeeping team, fostering a culture of pride and service excellence.
• Plan schedules, allocate tasks, and monitor performance to maximize efficiency.
• Support recruitment, onboarding, and continuous development of staff.
• Manage and monitor housekeeping supplies, linen, and equipment.
• Collaborate with procurement and cost control teams to optimize resources and budgets.
• Ensure proper use and maintenance of cleaning equipment and products.
• Respond promptly to guest requests and feedback, ensuring a seamless and personalized experience.
• Maintain compliance with hotel standards, health, safety, and hygiene regulations.
• Support sustainability initiatives through responsible use of resources.
• Work closely with Front Office, Maintenance, and F&B teams to ensure smooth communication and service delivery.
• Support special projects, seasonal operations, and VIP preparations.

Skills

Leadership

People management

Organizational skills

Problem solving

Health & safety

Greek

English

Housekeeping processes

MS Office

Tools

MS Office

Protel (PMS)

Job description

Job Overview

The Housekeeping Manager will play a key role in ensuring the highest standards of cleanliness, presentation, and guest comfort throughout Porto Carras. Leading a large and diverse housekeeping team, the manager will oversee daily operations, maintain brand standards, and create a motivating environment that enhances both guest satisfaction and employee engagement.

Key Responsibilities

Operational Leadership

• Supervise and coordinate daily housekeeping operations across rooms, suites, public areas, and back-of-house.
• Ensure the highest standards of cleanliness, order, and guest readiness are consistently achieved.
• Conduct regular inspections of guest rooms and public spaces, addressing deficiencies promptly.

Team Management

• Lead, train, and motivate a large housekeeping team, fostering a culture of pride and service excellence.
• Plan schedules, allocate tasks, and monitor performance to maximize efficiency.
• Support recruitment, onboarding, and continuous development of staff.

Inventory & Cost Control

• Manage and monitor housekeeping supplies, linen, and equipment.
• Collaborate with procurement and cost control teams to optimize resources and budgets.
• Ensure proper use and maintenance of cleaning equipment and products.

Guest Experience & Quality Assurance

• Respond promptly to guest requests and feedback, ensuring a seamless and personalized experience.
• Maintain compliance with hotel standards, health, safety, and hygiene regulations.
• Support sustainability initiatives through responsible use of resources.

Collaboration

• Work closely with Front Office, Maintenance, and F&B teams to ensure smooth communication and service delivery.
• Support special projects, seasonal operations, and VIP preparations.

• Proven experience as a Housekeeping Manager or Assistant Manager in a large hotel or resort.
• Strong leadership and people management skills.
• Excellent organizational and problem-solving abilities.
• Knowledge of housekeeping processes, cleaning products, and health & safety standards.
• Proficiency in MS Office; knowledge of PMS systems (e.g., Protel) is an asset.
• Fluent in Greek and English; additional languages are a plus.
• Detail-oriented with a strong sense of quality and service.
• Hands-on, proactive, and adaptable to high-volume operations.
• Strong interpersonal and communication skills.
• Positive, motivating leader who can manage a diverse team.

• Competitive renumeration package & Performance-Based Bonus Scheme
• Dynamic, friendly and supportive working environment
• Strong Internal Mobility & Career Advancement Opportunities within SWOT Hospitality
• Wellbeing Matters: Work-Life Balance Initiatives

About SWOT Hospitality

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
• We will give you the opportunity to work with the best practitioners from Greek hospitality market.
• We offer stability and career prospects in a transparent working environment.
• We work with the best professionals in the tourism industry.