Senior AI Services Consultant (Hybrid - Lisbon)

PagerDuty; Lisboa; Híbrido; EUR 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company equity

ESPP (Employee Stock Purchase Program)

Retirement or pension plan

Generous paid vacation time

Paid holidays and sick leave

Wellness days

Parental leave

Volunteer time off

Mental wellness programs

Resumo da oferta

PagerDuty in Lisbon invites a Senior Professional Services Consultant to lead complex deployments of the PagerDuty Reliability Platform, driving AI-driven operations and automation for enterprise customers.

You will design, implement, and optimize incident management, automation workflows, and integrations, mentoring junior staff and partnering with sales, product, and engineering to ensure customer value.

Qualificações

• 7+ years in senior-level professional services, technical consulting, or solutions engineering.
• Strong knowledge of SQL, networking, Linux, REST APIs, and CLIs.
• Hands-on experience with automation, CI/CD, DevOps, and SRE tools (Terraform, Ansible, Chef, Puppet, Rundeck, Jenkins, Git).
• Experience leading enterprise SaaS implementations and automation projects with minimal oversight.
• Excellent analytical, problem-solving, and communication skills.

Responsabilidades

• Lead large-scale implementation projects across incident management, signal intelligence, and AI use cases.
• Design, configure, and optimize PagerDuty services, integrations, and automation workflows.
• Prepare environments for AI adoption, ensuring data hygiene and runbook quality.
• Provide advanced guidance on integration strategies using APIs, plugins, and automation frameworks.
• Mentor junior team members and share best practices.
• Collaborate with Sales, Customer Success, Product, and Engineering to represent customer needs.

Conhecimentos

SQL

Networking

Linux

REST APIs

CLI

Automation

AI tools

Executive communication

Ferramentas

Terraform

Ansible

Chef

Puppet

Rundeck

Jenkins

Git

Descrição da oferta de emprego

PagerDuty in Lisbon invites a Senior Professional Services Consultant to lead complex deployments of the PagerDuty Reliability Platform, driving AI-driven operations and automation for enterprise customers.

You will design, implement, and optimize incident management, automation workflows, and integrations, mentoring junior staff and partnering with sales, product, and engineering to ensure customer value.